Hotel Services - Team Leader

The Role

At Infinite Aged Care, the Team Leader of Hotel Services plays a vital role in the delivery of quality housekeeping and cleaning services. Focusing on infection control and ensuring a safe and healthy living environment for residents.

Reporting to the General Manager, this position works alongside and is responsible for supervising cleaning and laundry staff to ensure high standards are maintained. As part of your role, you will review processes, identify improvement opportunities, complete audits and provide feedback to facility management as well as coach, mentor and train team members at our Edge Hill Orchards care home.

This role is a physical role whereby you will do a lot of bending, squatting, lifting and pushing items to carry out your daily tasks safely. It is important you can perform these tasks without risk of injury to yourself, your colleagues and our residents.

About You

Compassionate, with a customer service mindset, you have leadership qualities and strong communication and problem-solving skills. You build supportive relationships and strive to ensure your team delivers the highest standards of cleanliness and hygiene.

We hire on attitude and aptitude, so you DO NOT need experience in the aged care sector, you do however need to be aligned with our philosophy and values and be able to demonstrate previous leadership / supervisory experience in a similar environment as well as

• Ability to problem solve and "think on your feet".
• Exceptional attention to detail and commitment to maintain high cleanliness standards.
• Lead, train and supervise housekeeping and laundry staff, providing guidance and support.
• Create work schedules, assign tasks and monitor staff performance.
• Monitor inventory levels, order supplies and manage budgets effectively.
• Conduct regular inspections ensuring cleanliness and laundry quality standards are met.
• Proactive and measured attitude to identifying & preventing safety hazards in the workplace.
• Right to work in Australia essential.

About Us

Infinite Aged Care is a fast-growing leader in residential aged care with 30+ years’ experience, operating across QLD, NSW, SA, and VIC. We pride ourselves on creating environments that help residents remain independent and live their best lives every day, while offering employees opportunities for career growth and skill development.

We offer more than a job - we offer a career with purpose:

• Structured induction and on‑the‑job training with a dedicated support buddy.
• Access to non-for-profit (NFP) salary sacrificing employee benefits
• Opportunities to grow your skills across hospitality and kitchen operations.
• Extra earning potential through referral programs and weekly shift bidding.
• Health, wellbeing, and lifestyle perks: Fitness Passport, EAP, retail/fuel/tech discounts, discounted health insurance.
• Defence/Military Veterans are encouraged to apply.

NOTE: To be successful in this position you will be required to complete pre-employment checks. You will also need to hold a current NDIS clearance and/or be happy to apply (How to apply | NDIS). Part of your application will be providing proof of age e.g. driver's license or age card (Passport will not be accepted). If you don’t have this, you will need to apply via the state-based Department of Transport websites.