Regional Carer Navigator (Western Metro Melbourne)

Carers Victoria is the state’s peak for-purpose organisation dedicated to ensuring that the 1 million unpaid carers across Victoria are understood, recognised, and supported. We provide free advice, deliver events and education, connect carers to vital respite activities, and analyse data to influence systemic change. Our mission is to ensure that all unpaid carers are recognised, valued, and supported. We’re focused on change for purpose and continue to evolve so we can better meet the needs of carers. We’re looking for a Regional Carer Navigator (RCN) to lead local efforts in the Western Metro Melbourne.

About the role

Carers Victoria is looking for an enthusiastic and results-driven person to join our Regional Carer Engagement Team to team as our Western Metro Regional Carer Navigator. This part time role will suit someone who has experience in designing and delivering group programs and building connections and referral pathways between organisations.

The catchment for RCN Western Metro role will include the following areas:

• Brimbank
• Hobsons Bay
• Maribyrnong
• Melton
• Moonee Valley
• Wyndham 
• Other locations within Western Metro Melbourne
• There may be some occasional travel within greater Melbourne and regional Victoria

What you’ll be doing

• Planning, designing & facilitating inclusive, group-based events and activities that engage and empower carers
• Strengthening partnerships and referral pathways to make it easier for carers to get information, advice and assistance when they need it and increasing awareness of Carers Victoria
• Regularly reviewing, reporting on, and adapting the program we offer.

About you 
You will bring the following skills and experience to the role: 

• Experience planning, coordinating, and delivering group activities, events, and programs within local communities.
• Understanding of, or the ability to quickly develop an understanding of, the challenges and needs of unpaid carers.
• Demonstrated ability to build and maintain effective partnerships across community, health, and local government sectors.
• Ability to work independently, manage competing priorities, and contribute positively within a multidisciplinary team environment.
•  Strong organisational and administrative skills, including experience using CRM systems and the Microsoft Office suite.
• A person-centred and inclusive approach, with respect for diverse backgrounds, experiences, and identities.
• Proactive, self-motivated, and able to use sound judgement and initiative in day-to-day work.
• Highly developed verbal and written communication skills, with the ability to engage effectively with carers, stakeholders, and professionals.
• Commitment to child safety, cultural safety, inclusion, and fostering connected and supportive communities.

Qualifications

• Tertiary qualifications in in Social Work, Counselling, Psychology, Community Development, Community services, Event Management or a related discipline, or significant experience in a comparable community-facing role 
• Valid driver’s licence (As travel is an essential part of the role, access to a personal vehicle is required).
• Current First Aid Certificate or willingness to undertake training
• Willingness to provide a current Working with Children Check and undertake a police check prior to commencement 

Key attributes
We’re looking for someone who is:

• A self-starter who can work autonomously, identify local opportunities, and take initiative in a regional setting 
• Community-connected with the ability to build trust and credibility across diverse local networks 
• Relationship-focused, skilled at forming and maintaining strong partnerships with carers, service providers, and stakeholders 
• Empathetic and person-centred, with a genuine commitment to supporting unpaid carers and respecting lived experience 
• Adaptable and resourceful, able to respond to changing community needs and work flexibly across locations 
• Organised and accountable, with strong planning, reporting, and follow-through skills 
• Values-driven, aligned with Carers Victoria’s commitment to inclusion, safety, and social justice 

Why work with us

• Join a not-for-profit organisation dedicated to improving outcomes for unpaid carers
• Work in a values-driven, forward-thinking organisation.
• 12-month fixed-term, part-time position (0.6 FTE, three days per week: Monday to Wednesday), with the opportunity to increase to 0.8 FTE until October/ November to cover staff leave.
• Carers Victoria EBA Award Level 4 role (Above SCHADS award rates paid)  
• Salary: $96,893 - gross pro rata + plus superannuation, with some flexibility to negotiate based on experience and qualifications
• Not-for-profit salary packaging available
• Hybrid working arrangement: The successful candidate will be required to attend the Melbourne CBD office on a weekly basis and travel regularly across their region (This role may suit someone who is located within the region or within a commutable distance). As travel is an essential part of the role, access to a personal vehicle is required.
• Travel expenses will be reimbursed in accordance with company policy. Occasional travel within greater Melbourne and regional Victoria may be necessary and may involve overnight accommodation.

Want to apply?
If you’re passionate about supporting carers and want to contribute to a values driven organisation, we’d like to hear from you. Please submit your application via the ‘apply’ button and ensure you include a cover letter explaining why you are the best fit for Carers Victoria and this role. We encourage applicants to apply promptly, as applications will be reviewed and interviews offered on an ongoing basis.  

Please review the Position Description at https://www.carersvictoria.org.au/about-us/working-with-us/ prior to application.  

Please note: shortlisted applicants will be required to undergo pre-employment checks, including but not limited to a national police check, Working with Children Check, and reference checks.  

Further information
If you have questions about this role, please email ••••@carersvictoria.org.au using the subject line: Job Enquiry - Regional Carer Navigator – Western Metro Melbourne

Carers Victoria is an equal opportunity employer and encourages applications from people of culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ communities, carers, and people with disabilities. 

Carers Victoria is committed to maintaining a diverse workforce that reflects the diverse needs of the people we support. We draw pride and strength from our diversity and actively foster an inclusive workplace that celebrates the contribution made by all our people. Carers Victoria is also committed to protecting the best interests and safety of children and vulnerable individuals.