Regulatory Engagement Specialist

• Three max term 12-month full-time contract available

• Hybrid working arrangements with interstate travel as required
• Join a newly unified national organisation delivering aged care, housing, disability and community services
• Work closely with operational leaders, Quality, Governance, Risk, Safeguarding and Legal teams to support regulatory excellence

About the role:

We are seeking an experienced Regulatory Engagement Specialist to join our Innovation & Quality Division and support regulatory engagement activities across BaptistCare's national operations.

Reporting to the Regulatory Engagement & Assurance Manager, you will coordinate regulatory matters from receipt through to closure, supporting responses to audits, reviews, notices, requests for information, accreditation activities and compliance monitoring processes. You will work collaboratively across the organisation to ensure regulatory responses are timely, accurate, evidence-based and aligned with legislative and regulatory requirements.

This role plays a critical part in maintaining organisational readiness, supporting continuous improvement, and strengthening BaptistCare's ability to meet the expectations of regulators and accreditation bodies across multiple jurisdictions and service streams.

Working closely with operational leaders and specialist teams including Governance, Risk, Legal, Clinical Governance, Safeguarding and Quality, you will help coordinate evidence collection, monitor actions and commitments, identify emerging risks and contribute to organisational assurance and reporting activities.

About you:

• Relevant tertiary qualifications in health, nursing, allied health, human services, social services, public health or a related discipline.
• Demonstrated experience working in quality, compliance, governance, regulatory affairs, risk, clinical governance or service delivery roles within aged care, disability, health, housing or community services.
• Strong understanding of regulatory and legislative frameworks within highly regulated environments.
• Experience supporting audits, accreditation reviews, regulatory responses or compliance monitoring activities.
• Exceptional written communication skills with the ability to prepare reports, evidence summaries, briefing papers and regulatory submissions.
• Strong stakeholder engagement and relationship management skills with the ability to work across diverse teams and functions.
• Proven ability to manage multiple priorities, deadlines and complex regulatory matters.
• Strong analytical, problem-solving and organisational skills with excellent attention to detail.

Desirable:

• Knowledge of the Aged Care Quality and Safety Commission, NDIS Quality and Safeguards Commission or other relevant regulatory bodies.
• Experience in quality assurance, continuous improvement, audit or accreditation programs.
• Postgraduate qualifications in Clinical Governance, Public Health, Human Services Leadership or a related discipline.
• Experience working within a not-for-profit, healthcare, aged care or community services environment.
• Incident investigation or regulatory compliance training.

Why join us?

• Be part of a purpose-led organisation making a genuine difference in the lives of people and communities across Australia.
• Work in a newly unified national organisation focused on quality, innovation and continuous improvement.
• Opportunity to influence organisational capability, regulatory readiness and service excellence.
• Collaborate with experienced leaders and subject matter experts across multiple service streams.
• Flexible work arrangements and opportunities for professional development and career growth.

About Us:

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life's challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That's what we work towards every day, enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

If you would like to be considered for this role, please click "Apply" and attach your resume.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing dates may change without notice.

Successful applicants will be subject to a variety of background checks including a National Police Check, relevant screening checks and verification of work rights.

BaptistCare – Inspired by Jesus to champion care for all.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting employees directly, as all communications must go through the Talent Acquisition team. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.