End to End Services Lead - Mission Critical Networks

Mission Critical Networks (MCN) refer to highly reliable, secure, and resilient communication networks designed to support operations where failure is not an option, such as public safety, transportation, utilities, and Defense sectors. These networks enable real-time communication, seamless connectivity, and uninterrupted service delivery for mission-critical applications, ensuring safety, operational efficiency, and rapid response during emergencies. MCN solutions typically integrate advanced technologies, including LTE/5G, secure data transmission, and end-to-end network management, tailored to meet stringent performance, security, and availability requirements.

What you will do

• Lead sales enablement for MCN professional services incl. assets, automation, blueprint, best practices, techno-commercial value prop., lessons learned, bid readiness etc.
• Lead ‘multi-channel’ commercial submission as SPOC for Customer Fulfillment Representatives (CFR) across multiple submissions when required
• Lead MCN E2E services review prior to commercial submission for MCN opportunities
• Advance interface, integration and division of responsibility (DoR) alignment with SIs, and solution partners based on our portfolio and capabilities
• Manage CoE systems across the lifecycle and across the PoCs, in collaboration with E2E solution lead and PoC teams
• Develop E2E portfolio readiness and packaging for MCN requirements, in collaboration with BAs and peer domains
• Support CFR(s) for the MCN commercial submission with guideline on scope, timeline, effort, DoR across the sales campaign
• Support CFR(s) for portfolio gap, requirements and exemption approval alignment
• Providing early visibility into end user and prime SI requirements or challenges (solutions, services) to support roadmap and org. readiness
• E2E CFR for prioritized submissions on a case-by-case basis   

Skills you bring

• Deeper understanding of end-user environments, requirements, and challenges for rail, PKD, utility (preferably more than one segment)
• End-to-end services expertise for mission-critical networks, with at least SME competence in one domain
• Proven track record in deployment projects and operations for complex, multi-party engagements and long sales cycle
• Proven track record for driving automation and efficiency across E2E professional services
• A developed understanding of the MCN ecosystem and partner solutions
• More than 12 years of professional experience, with at least B. Sc. or equivalent qualification.

All academic credentials must be from recognized and accredited institutions and are further subject to verification.