Operations Manager (Hands-On)

As Operations Manager, you'll oversee all aspects of workshop production, powder coating, installation scheduling, logistics, quality control, and team performance.

You'll work closely with owners, customers, suppliers, tradespeople, and installation teams to ensure jobs are delivered safely, efficiently, and to the highest standards.

 What You'll Be Doing

Operational Leadership

• Managing the day-to-day operations of the workshop and installation teams

• Coordinating workflow across fabrication, coating, assembly, and installation

• Ensuring jobs are delivered on time and within budget

• Driving continuous improvement and operational efficiency

 Hands-On Involvement

• Supporting workshop teams during busy periods

• Assisting with troubleshooting production challenges

• Conducting site inspections and customer visits

• Assisting with measurements, planning, and job coordination when required

• Working alongside the team to ensure successful job delivery

• Leading by example in safety, quality, and professionalism

 People & Team Management

• Leading and developing workshop and installation staff

• Managing workforce planning and daily scheduling

• Conducting toolbox meetings and safety discussions

• Promoting accountability and a positive workplace culture

• Assisting with recruitment and onboarding

 Quality, Safety & Customer Service

• Maintaining quality standards across all products and installations

• Ensuring compliance with workplace health and safety requirements

• Managing customer expectations and resolving issues professionally

• Building strong relationships with customers and suppliers

About You

You are a practical leader who enjoys solving problems, building teams, and getting involved where needed.  You understand that leadership in a small business means being adaptable, accountable, and willing to jump in to help when required.

 Essential Experience

• Background in fabrication, manufacturing, engineering, construction, or related industries

• Experience coordinating installation or field service teams

• Strong leadership and people management skills

• Planning, scheduling, and organisational ability

• Ability to read and interpret drawings and specifications

• Current Driver's Licence

 Highly Regarded

• Trade qualification in fabrication, welding, engineering, or related field

• Operations, Production, Workshop or Manufacturing Management experience