Credit & Collections Officer - 12 month contract

About Us:  

DuluxGroup is a leading marketer and manufacturer of premium brands that help people create better spaces to live and work. With a heritage of over 100 years, we’re home to trusted names like Dulux, Selleys, Yates, Cabot’s, and B&D, delivering products across paints, coatings, adhesives, garden care, and home improvement. As part of Nippon Paint Holdings, we combine global scale with strong local roots, driven by innovation, sustainability, and a commitment to our customers.  

Our Group Functions cover Supply Chain, Sales Capability, Finance, People & Culture, IT & Digital, and Legal are an integral part of our Business Units that enable growth and operational excellence. They provide the insights, technology, and expertise that keep our businesses agile and future ready. Joining DuluxGroup means contributing to iconic brands, working in a collaborative culture, and enjoying opportunities for career growth and flexibility. 

What You’ll Be Doing:   

 As a Credit & Collections Officer (12 month fixed-term contract), you will play a pivotal role in supporting the financial health of the business by managing a diverse customer ledger, driving timely cash collection, and balancing commercial growth with effective risk management. Working closely with customers, sales teams, and internal stakeholders, you will build strong relationships, influence positive payment behaviours, and help maximise sales opportunities while minimising overdue and doubtful debt.

At DuluxGroup, we foster a growth mindset, empower our people to take ownership, and create an environment where collaboration, accountability, and customer focus are at the heart of everything we do.

Our Benefits:  

• Up to $1,000 net annually to cover private health extras gap costs  
• Exclusive discounts on DuluxGroup products and partner offers  
• Stay active anytime, anywhere through our partnership with Fitness Passport  
• 20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one  
• Market leading learning, development and career pathways  
• Access to our Wellbeing Hub and full EAP support 

What We’re Looking for:   

• Experience in commercial credit, collections, accounts receivable, or a similar customer-focused finance position.
• A confident communicator who can negotiate effectively, influence outcomes, and navigate difficult conversations with professionalism.
• Strong relationship-building skills, with the ability to partner with customers and stakeholders to achieve mutually beneficial outcomes.
• Excellent organisational skills and attention to detail, with the ability to juggle competing priorities in a dynamic environment.
• Confidence using data and systems to guide decisions, including intermediate Excel skills. Experience with SAP or other ERP platforms will be highly regarded.

Why Join Us?  

Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine a Better Place’  

With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.   

By joining us, you will be a part of a long-term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.  

If this sounds like an environment you would like to be a part of, please apply online!