Residential Care Worker (NFBC) - Permanent and Casual Roles

About the role

This role is based in our Non-Family Based Care (NFBC) Team where you will directly provide care, support, supervision and guidance to children and young people who have been placed in our 24/7 residential or Supported Independent Living Service under statutory orders. 

You will maintain living arrangements that are stable, safe, nurturing, trauma informed, affirming of culture, connected to community and provide age and stage appropriate risk assessed recreational / educative / skill building activities and development opportunities.

You will help each person navigate their journey ‘into, through and out of’ placement, ensuring their voice is central while encouraging self-regulation, positive group interactions and respectful negotiations. You will fulfil shift duties, complete administrative tasks, undertake practical household jobs, and assist children and young people to achieve Support Plan goals.

To be successful you will need

• Minimum Mandatory Qualification as per the Minimum Qualification standards (MQS) for Residential Care Workers in QLD. Where a current qualification is not held, enrolment in the Certificate IV in Child, Youth and Family Intervention is mandatory. Evidence of enrolment must be provided before commencing, and the qualification must be completed within the originally approved study timeframe.
• Demonstrated record of successfully engaging with children and young people who have experienced trauma and serious adverse childhood experiences along with an understanding of the child safety system, statutory orders and the role of residential care. 
• Capacity to encourage emotional regulation and healing through positive behaviour strategies and relational, culturally safe and trauma informed approaches in the care, supervision and development of children and young people.
• Sound knowledge of child and adolescent development and commitment to ensuring children and young people are respected, involved in decision making and supported to engage in learning and development opportunities.
• Demonstrated skills in implementing Support Plans, liaising with service providers and stakeholders, the ability to follow through on commitments, close out actions and a willingness to provide practical assistance to children and young people.
• Ability (and willingness) to complete shift duties, household tasks and grounds maintenance; shop, cook and share healthy meals and to maintain a welcoming, safe and inclusive homelike environment. 
• Experience in risk assessment, crisis management, incident reporting and skills in navigating solutions to challenges that may arise within 24/ 7 residential settings.  
• Demonstrated administrative, data entry, computer and report writing skills and ability to learn new systems and data bases. 
• Track record of strong Teamwork, collaborative practice and ability to follow through on agreed support and routines.
• Experience working with First Nations people, families, Organisations and communities.

Compliance

• Evidence of mandatory qualifications as per the Minimum Qualification Standards for Residential Care Staff in QLD. Please see link for list Minimum Qualifications - information sheet
• Satisfactory outcome of a current (less than 3 months old) National Criminal History Check
• Current Paid Blue Card (QLD working with children card)
• LSC2 (child safety screening check) 
• QLD Driver’s License ‘Class C’ 
• Must hold and maintain current First Aid certificate and CPR certificate
• Hope and Healing certificate or willing to obtain
• Ability (and willingness) to be on 24/7 rotating roster, undertake shift work and sleepovers and if required go on the On Call roster 

What we can offer you

• A rewarding career with a growing, respected for purpose not-for-profit organisation 
• SCHADS Award Level 2 Crisis Accommodation (Equivalent Level 4 Community Services) 
• The option to salary package your earnings up to $15,899 per FBT year and further staff discounts. Find out more at SalaryPackagingPLUS - Home
• Access to Employee Assistance Program (EAP) and Chaplaincy Service 
• Comprehensive Induction Program 
• A variety of training and professional development opportunities 
• A willingness to explore flexible workplace arrangements 

Why work for Anglicare NQ

Formed in 2000, Anglicare North Queensland Limited (Anglicare NQ) is a for purpose not for profit Australian Charities and Not-for-profits Commission (ACNC) registered charity and an independent legal entity operating as a Company Limited by Guarantee. We provide place-based human services, support community initiatives and undertake advocacy work. Our efforts are underpinned by Anglicare NQ’s purpose, core values and strong commitment to being a Child Safe Organisation and to the people and communities of North and Far North Queensland. 

Diversity and inclusivity are important to Anglicare NQ. We are committed to ensuring our workplaces and services are safe, fair and accessible. 

Ready to Take the Next Step? 

Click the Apply button and submit a cover letter along with your CV. Applications close Sunday, 13th September 2026 however, we may close the advertisement prior to this date in the instance a suitable candidate is found, if you think this is the job for you, please don't hesitate to submit your application. This advert is only meant to be an overview, for all the details on what makes this such a great opportunity or to ask any questions please email **@anglicare.net