Manager, Product Services

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies. 

By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

The Manager, Product Services role is to lead and provide direction across all aspects of the TAFE Queensland Product Lifecycle including the development of relationships with industry, employers, regional and corporate teams. This role contributes to the achievement of the TAFE Queensland Product Strategy through effective leadership within the Product Portfolio which includes the establishment and management of effective external and internal stakeholder networks, business opportunities, development and implementation of key priorities and initiatives which are industry driven and contribute to the overall success of TAFE Queensland in the markets in which we engage. 

This position reports to the Executive Director, Education and Training.

This is a Temporary, Full-Time opportunity

The position can be based at any TAFE Queensland campus, however you may be required to perform work at other TAFE Queensland campuses.  

Key Responsibilities

• Provide leadership, advice and guidance to the TAFE Queensland governance board, executive, committees, projects, regions and staff on product acquisition, investment, divestment and management of product lifecycle activities. 
• Lead the development of Industry Plans across Lifecycle Management Authority to position TAFE Queensland in the market as the leading provider of training across all Queensland regions and markets beyond.
• Undertake productive stakeholder engagement and liaise and build productive working relationships with external and internal stakeholders including the establishment and effective management of Professional Learning Communities to drive the outcomes of the TAFE Queensland Product Strategy. 
• Provide key representation for TAFE Queensland with Industry Reference Committees, Service Skill Organisations, Peak Bodies, Business and Employers. 
• Provide recommendations to support the establishment of consistent product, pricing, promotion and placement for TAFE Queensland which aligns with TAFE Queensland’s competitive positioning and brand strategy.
• Embed a commercial approach to product management including the coordination and purchase of state-wide licenses/agreements working in collaboration with regional staff, OPDU, TAFE Queensland Library Network, Legal Counsel and Procurement.
• Lead and manage the quality control and review activities in the production of TAFE Queensland Master Product by ensuring it is fit for purpose, is consistent and meets Australian Skills Quality Authority (ASQA) standards for Registered Training Organisations (RTO’s) 2015 and TAFE Queensland policies and procedures. 
• Provide educational quality leadership and direction for product quality; positively promote regional engagement in product quality control and review strategies maintaining professional relationships with all stakeholders including Professional Learning Communities, educators’ and managers for sustainable management of quality outcomes of the product lifecycle for TAFE Queensland.
• Execute high level project management skills to manage the end to end delivery of quality product, including highly developed research, analytical and problem solving skills to gather and compile information, develop reports and make evidence based decisions and recommendations
• Establish and foster a positive culture of innovation and continuous improvement within the product portfolio and related communities of practice.
• Contribute to the success of transformation and cultural change through promoting and modelling the established values of Showing Initiative, Working Together, Focusing on our Customer and Taking Responsibility.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

1. High level knowledge of the TAFE Queensland strategic agenda and key education/training issues, policies and initiatives at both State and Commonwealth levels;
2. Demonstrated ability to contribute to and support the setting of strategic direction which results in high quality product, efficient practices and commercial advantages, within a large organisation.
3. Demonstrated capacity to work effectively under pressure, handle competing priorities, meet externally imposed deadlines and bring projects to completion either independently or as a member of a team.
4. Demonstrated ability to lead, build and sustain positive relationships with team members, stakeholders and clients and be responsive to client and stakeholder needs and expectations.
5. Demonstrated high-level ability to research and analyse complex issues and to provide timely relevant advice on high level strategic and policy matters including demonstrated ability to prepare high quality and timely reports.

Highly Desirable Requirements

• Proficient in Microsoft Office (especially Excel and Outlook)
• Good communication skills, both written and verbal
• High attention to detail and strong organisational skills

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal.  When submitting your application, please ensure you provide the following:

• A detailed resume; 
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
• The contact details for two referees (one of whom is your current supervisor)

Closing date: 20 August 2026

Job Reference Number: TQ2026-715

For further information, please contact:

Contact name: Leanne Bell

Role:  Executive Director, Education and Training

Email: ***********@tafeqld.edu.au