Operations Supervisor

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high-growth, ASX-listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry-leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

Located in Mandurah, WA, the Operations Supervisor is responsible for overseeing employee performance and managing operational activities to ensure timely and complete task execution, with a strong emphasis on safety and exceptional customer service throughout all operations.

• Demonstrate an understanding of how your role contributes to the overall performance of the branch, including enhancing route/service efficiency, fostering teamwork, delivering exceptional customer service, promptly addressing issues, and identifying growth opportunities, all of which support positive financial outcomes.
• Assist in driving continuous improvement initiatives related to labour management, cost-saving strategies, and optimising staff efficiency.
• Be the first point of contact for the operational team to resolve any issues that may arise.
• Cross-functional collaboration with Customer Service and Administration teams and other key stakeholders.
• Ensure compliance with safety protocols by overseeing the completion of necessary documentation, including pre-start and post-run checks, to maintain a secure working environment.
• Address equipment maintenance and servicing requirements, either as part of the scheduled maintenance plan or following pre-start and post-run checks.
• Oversee the monitoring of in vehicle monitoring systems to ensure driver safety.
• Optimise customer service and operational efficiency by providing effective supervision to a team of multi-skilled operators.
• Conduct fatigue, load and mass audits as required.
• Investigate customer complaints, providing detailed reports to the Branch Manager in accordance with established procedures.

About You

Our ideal candidate will be a people-oriented Supervisor with a background in transport and logistics, possessing strong time management skills and the ability to efficiently manage deadlines. Key qualifications include:

• Sound knowledge of industrial relations and employee legislation
• The ability to work shifts between the hours of 4am – 5pm and be available on an out-of-hours on-call roster.
• Familiarity with health, safety, and environmental management systems and relevant legislation
• Proficiency in Microsoft Office applications
• Demonstrated supervisory experience and ability to foster teamwork, ideally within a unionised environment
• A background in transport, waste management, logistics, or recycling industries is desirable.

Why join Cleanaway?

• Attractive salary package
• Career development opportunities
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more! 

Our Process

Our recruitment process involves a number of checks, including, but not limited to, reference checks, verification of qualifications, licences and right-to-work status.

All internal applicants will receive a notification within 2 weeks of the closing date of this advertisement.  

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.