Predelivery Coordinator

McIntosh & Son, Redcliffe is seeking an experienced Pre-Delivery Coordinator to join our Service team. Reporting to the Service Manager, we are looking for a motivated and organised trade-qualified technician who takes pride in delivering quality workmanship, enjoys mentoring others, and thrives in a fast-paced workshop environment.

This is a hands-on role that combines workshop coordination with technical servicing. You'll oversee the day-to-day operation of our pre-delivery workshop while also carrying out servicing, repairs and quality assurance on new machinery, ensuring every machine is delivered to the highest standard.

Key Responsibilities:

• Coordinate the daily operations of the pre-delivery workshop to ensure efficient workflow and quality outcomes
• Liaise with the Sales team to ensure a seamless customer experience and on-time machine deliveries
• Manage contractor scheduling, purchase orders and inductions in consultation with Health & Safety
• Coordinate and complete quality assurance checks, including arrival reports for new machinery
• Coach, support and develop Trade Assistants and Apprentices
• Diagnose and repair mechanical, hydraulic, electrical and other technical faults that may be present on new machines
• Complete accurate job cards, service records and warranty documentation
• Maintain workshop equipment, tools and a clean, safe working environment
• Contribute to continuous improvement initiatives, workshop projects and safety meetings
• Complete inspections on new machine arrival and registrations in accordance with OEM requirement
• Transport claims and PDI warranty submission to be completed within OEM required window

About you:

• Trade qualified Agricultural, Heavy Diesel or Mechanical Technician (Certificate III or equivalent)
• Strong diagnostic and problem-solving skills with a high standard of workmanship
• Organised with the ability to coordinate multiple priorities and meet deadlines
• A supportive team player who enjoys mentoring and developing others
• Strong communication skills and the ability to build positive working relationships across departments
• Committed to safety, quality and delivering an outstanding customer experience
• A current driver's licence is essential
• Computer skills and a strong sense of record keeping (photos/work description)
• Critical attention to detail on new machine aesthetics

The following would be advantageous but not essential:

• Auto electrical experience
• Refrigerant Handling Licence
• First Aid Certificate
• HR, MR or HC Driver's Licence
• Forklift Licence

Benefits:

• Permanent position with a progressive company offering national career development opportunities
• Opportunity to step into a leadership role while remaining hands-on
• Great working conditions with a supportive team
• Up to six additional flexi-leave days
• Ongoing manufacturer and technical training

What's next?

APPLY HERE

To discuss the role and your options, contact Suzanne for a confidential discussion.

Suzanne Brennan
People and Development
(08) 9475 1***