Accounts Officer (Receivable)

Who we are
McMullen Nolan Group (MNG), was formed in 1989 to provide alternative survey services in the land development industry. Since the company's inception MNG has been dedicated to providing personalised and innovative spatial solutions to both the Land Development and Engineering & Infrastructure sectors across Australia.
Today, our core business focus upon the provision of survey services to larger scale greenfields subdivision clients who have a dominant share of the Land Development market.  Combined with our award-winning laser scanning technologies, primarily focused upon the Engineering and Infrastructure market, MNG is one of the pre-eminent survey businesses in Australia.

What we offer
MNG is a great place to work, we care about our people and being a leader in our field.  Some of the benefits you can expect when you join the MNG team include:
•    Being empowered to innovate and shape the business
•    Competitive remuneration and benefits
•    Flexible working conditions 
•    A friendly, social team environment
•    A genuine commitment to staff wellbeing
•    A strong community focus through sponsorships and pro bono work
 

The Accounts Officer (Receivable) is a critical role that is responsible for providing day-to-day transactional support to the Finance team, with a primary focus on Accounts Receivable activities and supporting effective cash flow management across the business. 

Working as an integral part of the Finance team and reporting to the Group Financial Controller, this role is responsible for managing debtor relationships, following up outstanding accounts, supporting receivables reporting, and assisting with the development of financial and operational reporting, including end-of-month reconciliations and coordination of expense activities within the business. 

As with each role at MNG, the Accounts Officer (Receivable) is key to maintaining our fantastic workplace culture and strong MNG brand through positive interactions with colleagues, clients and stakeholders alike. 

Technical Capabilities

• Lead the Accounts Receivable processes, including but not limited to:
  • Monitoring customer accounts and maintaining accurate debtor records.
  • Proactively following up outstanding invoices and managing collection activities.
  • Liaising with clients and internal stakeholders to resolve invoice and payment queries.
  • Supporting timely receipt of customer payments and effective cash flow management.
  • Action debtor ageing reports and providing internal reporting on outstanding accounts.
  • Assisting with account reconciliations and resolution of receivables discrepancies.
  • Maintaining positive client relationships whilst ensuring timely collection outcomes.
     
• Assist with Accounts Payable processes, including but not limited to:
  • Monitoring and managing incoming creditor emails to ensure timely response and action.
  • Accurately processing supplier invoices into the relevant account system.
  • Reconciling creditor statements and resolving discrepancies promptly.
  • Preparing and processing scheduled payments in accordance with internal approval workflows.
  • Managing staff expense claims and reconciling corporate credit cards with supporting documentation.
     
• Perform account reconciliations and support monthly and annual balance sheet reconciliations for CFO, Group Financial Controller and external audit reviews.
• Support month-end reporting in collaboration with the finance team.
• Insurance claim management.
• Takes responsibility for workplace health and safety for self and others.
• Efficiently navigate MNG’s internal corporate IT systems, including Microsoft Office Suite and MNG Intranet. 
• Work in accordance with MNG’s Quality and Health, Safety and Environmental Management Systems.
• Perform other duties as directed, including ad hoc reporting and administrative tasks.

Core Capabilities

• Displays honesty and integrity in all interactions.
• Embraces MNG values-aligned behaviour and diversity in the workplace.
• Displays self-awareness and understanding of personal motivators.
• Understands the importance of and displays emotional intelligence.
• Displays an up-to-date understanding of industry.
• Builds effective working relationships with colleagues.
• Can communicate effectively across mediums with internal and external stakeholders.
• Able to present an idea or concept in a compelling way.
• Effectively plans and prioritises own tasks and time to deliver role requirements.
• Delivers the expected outputs of role.
• Is accountable for tasks and behaviours in the workplace.
• Seeks out ways to improve current ways of working.
• Understands the MNG business and financial model and the impact of their actions.
• Capable of utilising technology effectively to perform role.
• Adheres to safety and quality directives, policies, and processes.
• Adapts and responds to change in an agile way.
• Is aware of MNG strategy and conducts daily activities with purpose.
• Takes an active role in contributing to a positive workplace culture.
• Supports and aides others in learning and developing competency in their role.
• Makes effective decisions relevant to role.

Selection Criteria

1. Tertiary qualifications within a related discipline and/or demonstrated experience in Accounts Receivable, Finance Administration, Accounts Officer or a comparable role.
2. Demonstrated experience managing debtor accounts, customer account enquiries, collections activities and reconciliations, with strong attention to detail and a focus on accuracy.
3. Strong analytical and problem-solving skills, with the ability to organise and prioritise tasks, work effectively under pressure and meet deadlines.
4. Demonstrated high level communication and interpersonal skills, including the ability to build positive relationships with clients, internal stakeholders and contribute to the team in a proactive and positive manner.