Care Coordinator

In-Home Care Coordinator – Campbelltown
Right at Home Macarthur Penrith

About Us:
Right at Home Macarthur Penrith provides a wide range of personalized care services designed to support individuals living independently at home. We are renowned for our unique, internationally recognized approach to care delivery, which is highly valued by our clients. Our team exhibits a genuine sense of compassion and is passionate about delivering quality services.

As a respected leader within the community, we take pride in maintaining a strong local presence in Campbelltown and the surrounding areas. Our clients include those with NDIS, Home Care Packages, and private arrangements.

The Role:
We are seeking an experienced, enthusiastic, and highly motivated In-Home Care Coordinator to join our team in Campbelltown. This role is pivotal in managing, coordinating, and delivering high-quality, person-centered care to our diverse client base.

Key Responsibilities:

• Conduct comprehensive Client Care Assessments and develop tailored Care Plans aligned with individual needs and goals.
• Manage a caseload of clients, ensuring compliance with care standards and funding requirements.
• Handle new client inquiries professionally and efficiently over the phone, aiming to schedule care consultations promptly.
• Coordinate the allocation of in-home care services based on client needs, staff availability, geographical considerations, and funding constraints.
• Oversee the delivery of person-centered, health, personal care, and social activities, ensuring they are in line with documented plans, including health care, mental health, and behavior support plans.
• Supervise, support, and guide support workers to ensure high standards of service delivery.
• Assist with general administrative tasks such as scheduling, documentation, and maintaining client records.
• Contribute to staff recruitment, training, and development processes.
• Develop and grow the service footprint within the South West and Western Sydney regions, fostering strong community relationships.
• Maintain professional communication with clients, families, support workers, and external agencies to ensure holistic support and service satisfaction.

What You’ll Need

• Degree in Nursing, Social Work, or related field (or equivalent experience)
• Minimum 3 years’ experience in aged care or community care coordination
• Current Driver’s Licence and insured vehicleValid First Aid & CPR Certificate
• Cleared National Criminal History Check and WWCC (or willing to obtain)

What You Bring to the Role

• Solid understanding of Aged Care Quality Standards and the upcoming Aged Care Reforms (July 2025)
• Demonstrated experience managing aged care caseloads
• Strong communication and people skills
• Exceptional organisational and time-management abilities
• Confidence in assessment processes and care plan development
• Familiarity with the Support at Home program

What We Offer:

• Supportive and dynamic team environment.
• Opportunities for professional development and career growth.
• The chance to make a meaningful difference in the lives of clients and their families.

This position presents an excellent opportunity for a dedicated care professional to join a well-respected organization committed to providing exceptional in-home support services.

Job Types: Full-time, Casual, Temp to perm

Pay: $37.00 – $45.00 per hour

Benefits:

• Referral program

Work Location: In person