Hire Controller

Hire Controller 

Keep the gear moving and the customers happy.

You’re the kind of person who can juggle moving parts without losing the plot. Customers, transport, yard priorities, bookings, gear movements, last-minute changes, you keep it all moving and make it look easy.

At Clennett Hire, we don’t just rent equipment. We deliver reliability. Our fleet is modern, our systems are sharp, and our customers come back because we do what we say we’ll do.

Now we’re looking for an organised, customer-focused Hire Controller to join our Laverton branch and help keep our hire operations running like clockwork.

What you’ll do

This role sits right in the middle of the action. You’ll work closely with the Branch Manager, service team, transport providers, customers and suppliers to make sure equipment is booked, prepared, delivered and returned properly.

You’ll be responsible for:

• Coordinating hire and off-hire requests by phone, email and in person

• Preparing quotes, contracts, delivery dockets and return dockets

• Using Syrinx to manage bookings, customer records and hire details

• Coordinating transport providers for equipment deliveries and pickups

• Maintaining the daily run sheet for machines going out, returning or awaiting pickup

• Working with the yard and service teams to make sure equipment is ready for dispatch

• Supporting account setup, credit checks and customer payment processing

• Keeping customers updated and solving issues quickly when plans change

• Supporting the Business Development Managers with quotes and pricing information

• Helping drive repeat business through reliable service and strong customer relationships

What you bring

We’re looking for someone who is practical, organised and comfortable working in a fast-paced hire environment.

You’ll bring:

• Previous experience in equipment hire, construction, civil, logistics, transport or fleet coordination

• Strong customer service skills and a confident phone manner

• Good computer skills and confidence using systems

• High attention to detail, especially with bookings, pricing and paperwork

• The ability to manage competing priorities and follow through properly

• A calm, solutions-focused approach when things change quickly

• A current Australian driver’s licence

• A White Card, or willingness to obtain one

• Experience using Syrinx or another hire management system, highly regarded

• HRW, Yellow Card, EWP, Forklift or First Aid licences, handy but not essential

Why you’ll love working here

• Modern fleet and great gear. Work with quality equipment and systems.

• Strong team culture. Join a crew that supports each other and takes pride in getting the job done properly

• Real development. Training and licence support as the business grows. 

• Variety every day. You're juggling customers, machines, transport, bookings and problem-solving

• Make an impact. This is a key role where your organisation, initiative and customer care will be noticed

About Clennett Hire

Clennett Hire is one of Australia’s trusted plant and equipment hire businesses, proudly ISO certified and committed to safety, quality and innovation.

With branches across Tasmania and Victoria, we supply modern civil, power generation, lighting and access equipment, backed by genuine customer care and a team that knows how to deliver.

Ready to keep things moving?

If you’re organised, customer-focused and ready to play a key role in a fast-moving hire business, we want to hear from you.

Apply now and bring your coordination skills to Clennett Hire, where quality gear meets great people.