CUSTOMER SERVICE/ VENUE STAFF - PERTH

CUSTOMER SERVICE/ VENUE STAFF

Love working with people? Thrive in fast-paced environments? We’re on the lookout for enthusiastic and reliable Customer Service superstars to join the Spark Event Group team for upcoming major events in Perth.

If you have experience in customer service, ticket scanning, wrist banding, or front-of-house guest service, we want to hear from you!.

About Spark Event Group

Spark Event Group is one of Australia’s premier event workforce providers, delivering exceptional staff to the country’s most iconic events from the Australian Open to the Grand Prix, AFL, international concerts, and beyond. Join a team that’s passionate, energetic, and committed to excellence.

About the Role

As part of our Event / Venue Customer Service Team, you’ll be one of the first friendly faces patrons see when they arrive at the venue. Your mission? To ensure every guest enters smoothly, feels welcomed, and gets where they need to go with ease.

These are active, guest-facing roles that are perfect for outgoing individuals with great communication skills and attention to detail.

Key Responsibilities

• Ticket Scanning at entry gates
• Wrist banding patrons for access to specific zones or VIP areas
• Providing clear directions and event information
• Answering general questions with a can-do attitude
• Reporting issues or escalating concerns as needed to your supervisor
• Representing Spark Event Group and our clients with professionalism

Requirements

• Customer service experience (retail, hospitality, or events preferred)
• Confident using handheld scanning devices or happy to be trained
• Experience in ticketing related tasks and wrist banding at major events (preferred)
• Friendly, presentable, and proactive
• Reliable and punctual – you understand the importance of being event-ready
• Comfortable working on your feet for extended periods
• Available on weekends, weekdays, and/or evenings

If this role sounds suitable to your experience, we encourage you to apply now!

Please note only successfully shortlisted applicants will be contacted for an interview.

If you have already interviewed with Spark Event Group, you are not required to attend another interview.

Job Type: Casual

Pay: $33.05 – $46.27 per hour

Application Question(s):

• How many years of event or customer service experience do you have?

Work Authorisation:

• Australia (Required)

Work Location: In person