Collections Area Supervisor - Regional Central Coast, Newcastle & North Coast

About the role

Australian Clinical Labs is an innovative company seeking a suitably experienced Full Time Pathology Collections Area Supervisor for the Regional Central Coast, Newcastle & North Coast. This position is responsible for ensuring the Collection Centres in your area are operating smoothly and providing the highest possible level of service for our patients.

Specific duties include:

• Recruitment and rostering of staff

• Ensuring our staff and practices adhere to company policies

• Statistical reporting 

• Training, advice and support for staff on all collections issues. 

• Ensuring that high quality benchmarks are maintained.

• Ensuring our collection centres are immaculately presented, our staff are customer focused and our collection centres provide exceptional service to our patients.

Skills and experience:

• Experience working in Pathology Specimen Collections 

• Experience in supervising staff

• Excellent Customer Service Skills

• Strong administrative and organisational skills

• The ability to work under pressure and multi-task

• Strong communication skills and a positive attitude that will inspire your staff

• Drivers Licence

• Certifications (First Aid, Cert III in Pathology, AS4308, Cert IV in Training and Assessment)

Employee Benefits

You will have access to a range of exciting benefits when you join ACL, including:

• 8 weeks paid parental leave*

• Access to hundreds of everyday savings including phone bills, fuel and groceries, fashion, restaurants and entertainment.

• Expert guidance on healthy living on a range of topics like money, work, mind, body, and life. 

• Free and confidential support from qualified counsellors.

• Discounted health insurance.

• Training and development opportunities.

*Service conditions apply

About us

Australian Clinical Labs (Clinical Labs) is committed to be the pathology provider of choice. Our business is growing rapidly and now has over 5000 employees and a truly national reach. We have approximately 100 NATA accredited laboratories that perform close to 6 million episodes each year for doctors, specialists, patients, hospitals and corporate clients. Clinical Labs services almost 100 private and public hospitals and is the largest provider of pathology services to public hospitals in Australia.

Who we are

We pride ourselves on our patient focus and medical excellence, empowering our people to help us to improve and save patient’s lives. Our culture is agile and willing to change, and we always act with the highest respect and integrity. Clinical Lab’s employees are passionate about what they do, the work environment in which they operate and the safety and wellbeing of all who interact with us.

Vaccination Requirements

As a healthcare provider, Clinical Labs requires all new employees to be vaccinated against preventable diseases. If successful, we will ask for proof of immunisation accordingly for our records.

You may be required to undergo probity checks as part of the recruitment process including police check and licence check. 

Diversity and Inclusion

Australian Clinical Labs is an equal opportunities employer, we encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, people living with disability, and individuals with culturally diverse backgrounds. We’re happy to adjust our recruitment process to support accessibility needs. We also welcome applications from individuals with culturally diverse backgrounds. Australian Clinical Labs is committed to supporting Veteran Employment and Australian Defence Force Veterans and their spouses are encouraged to apply.

Please note, only shortlisted applicants will be contacted.