Boutique Manager Armadale | BEC + BRIDGE

Boutique Manager – Armadale | BEC + BRIDGE
Armadale, Melbourne VIC | Full-time

Why BEC + BRIDGE

BEC + BRIDGE is a contemporary womenswear label created in 2001 by two dynamic personalities, Bec Cooper and Bridget Yorston. The duo has carved a niche in the Australian industry with their shared vision and intuitive business sense, earning the brand a formidable reputation both locally and abroad.

The BB mission

BEC + BRIDGE designs for the modern woman. Our mission is to empower today's women by creating effortless collections that celebrate confidence, strength and raw beauty.

"We love how diverse the BEC + BRIDGE women are, and we always want to celebrate this. The BEC + BRIDGE woman is fun and spirited. She wants to feel confident and modern. Making women feel this way has always been incredibly important to us." – Bec Cooper and Bridget Yorston

The unique BB offering

• Attractive salary package

• Birthday leave

• Career growth: our team matters to us and we invest in your development as the company grows

• A collaborative and supportive environment

• Be part of our ethics and sustainability journey as we embrace new ways of creating, using and reclaiming our resources

• Generous wardrobe, employee discounts and clothing allowance

• Monthly wellbeing initiatives

• Donate your time to our partners at Thread Together

• A genuine commitment to a healthy work-life balance

At BB, we are inclusive, creative, inspirational and passionate.

The role

One of our biggest commitments is building a team of kind, considerate and empathetic people who feel happy and invigorated working for our brand and our customers. As Boutique Manager at our Chadstone boutique, you'll create a collaborative and driven environment focused on achieving our retail objectives, while supporting your team to deliver an exceptional and unique experience to every BEC + BRIDGE customer.

Key responsibilities

Customer experience

• Develop new customer relationships and nurture existing ones

• Coach the team to apply our unique selling process with every customer

• Host styling workshops and connect with customers around collection launches and major deliveries

Finance and budget management

• Monitor financial costs, maintain budget controls and report on performance

• Build rosters to meet sales versus salary budgets and approve timesheets promptly

• Manage boutique expenses in line with company guidelines

Team leadership and people

• Recruit, induct and develop your team, and support the State Manager with performance reviews

• Provide continuous training on policy, procedure and selling techniques

• Understand each team member's goals and help them work towards achieving them

• Foster succession planning and career growth

Stock and visual merchandising

• Oversee stockroom operations, deliveries and stocktakes

• Implement BB visual merchandising guidelines to optimise sales

Delegation and time management

• Prioritise daily, weekly and monthly tasks and delegate based on team strengths

• Ensure administrative reports and cash-handling procedures are always up to date

What we're looking for

• A brand ambassador who upholds our values and beliefs

• A natural at delivering an exceptional and memorable customer experience

• Someone who loves working in a collaborative and supportive team

• A leader who motivates and coaches their team to success

• A love for Australian fashion and strong product knowledge in line with seasonal direction

• Kind, compassionate, supportive and honest

• Confident with finance and budget management, rostering and stock management

• Able to foresee and proactively resolve employee issues in partnership with HR

• Highly organised, with strong critical thinking, communication and attention to detail

Company culture attributes

• Kind and approachable

• Calm and highly organised under pressure

• A clear and fair communicator, written and verbal

• Able to build and nurture effective relationships across the team

• Flexible and adaptable to change

• Clear decision-making and problem-solving skills

• Proactive and positive, following through on commitments

Ready to lead with BEC + BRIDGE?

If you're ready to take the next step in your retail leadership journey, we'd love to hear from you. Send your resume and cover letter to *******@becandbridge.com.au.

We can't wait to meet you.