Merchandise Assistant

Greencross Pet Wellness Company is Australia’s leading pet care network, bringing  together Petbarn, Greencross Vets and other specialist pet services. Our purpose is to make the world a happier place through the love of pets. We do this by creating a high-performing, caring and customer-focused culture where our team members can thrive and deliver exceptional experiences for our customers and patients.

Our Petbarn category team are currently seeking a motivated Merchandise Assistant or Buyer’s Assistant to join our Fresh & Frozen Food and Dog & Cat Health Categories. Reporting to the Category Manager this role will suit a driven and motivated buyers assistant looking to be part of a growing brand.

About the role

This is a highly administrative and analytical role, ideal for someone who is organised, detail-focused and eager to grow within specialty retail buying. You’ll work closely with the Category Manager and internal stakeholders to support product, range, reporting and supplier activity.

What you’ll do

·       Maintain product and range files, ensuring data accuracy and timely updates

·       Support the preparation of brand presentations, sales reports and category performance analysis

·       Assist with range review analysis and supplier promotional plans

·       Provide administrative support to the Category team as required

·       Collaborate with internal stakeholders across Stores, Supply Chain, Marketing and Space Planning

What you’ll bring

·       At least two years’ experience in product administration support, Merchandise Assistant or Buyer’s Assistant role

·       Experience in a fast-paced retail support office environment, highly regarded

·       A genuine passion for specialty retail, products and pets

·       Strong attention to detail, organisation and analytical capability

·       Intermediate to advanced Excel skills, including VLOOKUP and pivot tables

·       Experience preparing reports, analysing data and creating graphs

·       Strong communication skills and confidence working with suppliers, stores and support office teams

·       The ability to multitask, manage priorities and work with multiple stakeholders

·       A positive, collaborative attitude and a desire to progress into a future buying role

What’s in it for you?

·       Exposure to every aspect of buying within a growing and evolving category

·       The opportunity to work with an experienced Category Manager in a supportive environment

·       A dynamic Support Office environment where your input is valued and heard

·       Hybrid working options, with 2–3 office days per week

·       The opportunity to bring your dog to work

If you’re ready to grow your buying career in a supportive, pet-loving team, we’d love to hear from you. Apply now to join Petbarn’s Fresh and Frozen Food Category team.