Kitchen Steward Supervisor

Join our dynamic team at JJ Hospitality Services, where we specialize in providing skilled manpower solutions to leading hotels in Sydney, Melbourne, Gold Coast and Brisbane. We are looking for a Kitchen Steward Manager or an established Steward Supervisor who is ready to step up and oversee kitchen operations in one of our 5-star luxury hotel clients. 

As the Steward Supervisor, you will play a vital role in ensuring the smooth and efficient operation of the stewarding department of the hotel. Your primary responsibility will be to maintain a high standard of cleanliness and hygiene, supervise the team, and collaborate with various departments to uphold the highest quality service. 

Requirements/Qualifications: 

2+ years of experience in stewarding and hospitality leadership. 

Knowledge of kitchen operations and safety standards. 

Strong communication and organizational skills. 

Full work rights in Australia and based in Melbourne. 

Responsibilities: 

Managing Day-to-Day Operations 

Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. 

Monitors the inflow of ordered materials and the maintenance of current materials. Report shortages to designated personnel. 

Inspects supplies, equipment, and work areas to ensure efficient service and adherence to standards. 

Investigates reports and follows-up on employee accidents. 

Manages all equipment, plates, glass and silver, ensure adequate clean supplies of each. 

Ensures adherence to appropriate cleaning procedures for service ware, equipment, floors, and dishwashing areas. 

Ensures that stewarding areas are clean, operational, and compliant with all relevant laws, regulations, and food safety standards. 

Informs and/or updates the managers, the peers and the subordinates on relevant information in a timely manner. 

Leading the Stewarding Team 

Utilizes interpersonal and communication skills to lead, influence, and encourage the team and demonstrates honesty/integrity and leads by example. 

Supervises and manages the stewarding team. Manages all day-to-day operations including rostering, timesheet reporting and attendance. 

Ensures and maintains the productivity level of employees. 

Serves as a role model to demonstrate appropriate behaviours. 

Encourages and builds mutual trust, respect, and cooperation among team members. 

Communicates performance expectations in accordance with job descriptions for each position. 

Establishes and maintains open, collaborative relationships with employees. 

Strives to improve service performance. 

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. 

Recruits, interviews, selects, hires, and promotes employees in the organization. 

Trains employees in safety procedures and proper kitchen cleaning procedures. 

Provides feedback to the team members based on observation of their behaviours and performance. 

Reviews employee satisfaction results to identify and address employee problems or concerns. 

Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs). 

Ensures property policies are administered fairly and consistently. 

Ensures the stewarding team members are properly trained regarding sanitation, equipment handling and chemical usage. 

Participates in employee progressive discipline procedures.