Sales & Account Manager

About the role

Reporting into the commercial leadership team, this position will manage a portfolio of key customers across transport, refrigerated freight, cold chain, warehousing, and broader supply chain services. You will be responsible for maintaining strong customer relationships, protecting and growing existing revenue, developing new business opportunities, improving account performance, and working across the business to deliver practical outcomes for customers. This role suits someone who is commercially minded, operationally grounded, proactive, and confident dealing with stakeholders at all levels.

Key responsibilities

• Manage and grow a portfolio of strategic customer accounts across Victoria

• Build strong working relationships with decision-makers and key operational stakeholders

• Identify and develop new business opportunities across transport, refrigerated freight, warehousing, cold storage, and broader supply chain services

• Generate new business leads and actively contribute to pipeline development and revenue growth

• Develop account plans focused on customer retention, revenue growth, margin improvement, and long-term partnerships

• Identify upselling and cross-selling opportunities within existing customer accounts

• Work closely with operations, customer service, fleet, and leadership teams to ensure customer commitments are delivered

• Monitor customer activity, market trends, risks, service issues, and commercial opportunities across your portfolio

• Maintain accurate pipeline activity, sales forecasting, and CRM discipline

• Support tenders, pricing reviews, contract negotiations, and commercial proposals

About you

• Experience in account management, business development, sales, or B2B commercial roles

• A background in transport, logistics, refrigerated freight, cold chain, warehousing, FMCG, food, or supply chain services

• A strong understanding of the Victorian transport and logistics market

• Strong commercial acumen and confidence managing customer conversations around pricing, service, contracts, and growth

• Demonstrated ability to identify and convert new business opportunities

• The ability to build relationships across operational, procurement, management, and executive stakeholders

• A practical, organised, proactive, and accountable working style

• Experience using CRM systems, reporting tools, sales pipelines, and forecasting processes

• Strong communication, presentation, negotiation, and relationship-management skills

• A current driver's licence and willingness to travel across Victoria as required

About us

SLR Transport provides refrigerated transport, cold storage, and integrated supply chain services for customers who depend on reliable cold-chain performance. We support businesses with practical logistics solutions, responsive service, and a strong commitment to operational standards. We are proud of our reputation for professionalism, transparency, reliability, and partnership, and we are looking for people who want to build strong customer relationships and contribute to a business with genuine momentum. As we continue to grow, Victoria represents an important market for SLR Transport, and this role provides an opportunity for the right person to have a direct impact on our customer growth and commercial development.

Benefits

• Be part of a family-owned Australian business where your contribution is visible and valued

• Join a growing business with a strong focus on refrigerated transport and cold-chain solutions

• Opportunity to help build and expand SLR Transport's presence across the Victorian market

• Work with a business focused on commercial growth, stronger account management, and better use of CRM and sales processes

• Be part of a team that values clear reporting, accountability, operational excellence, and continuous improvement

• Opportunity to influence customer growth and help shape the next stage of the commercial function

• Work closely with senior leadership and have genuine influence over commercial decisions

• Competitive salary package, superannuation, and performance-based incentives