eCommerce Assistant

Join our team!

Mutual Muse is in need of an experienced eCommerce Assistant to assist our eCommerce and Marketing team.

The ideal candidate will have thorough and wide-ranging knowledge in local and designer brands and experience working with eCommerce platforms, particularly Shopify. The candidate will use their attention to detail, ability to work quickly, efficiently and often independently to list quality secondhand items to our website. Marketing and Social Media experience is a bonus!

Who we are


Mutual Muse is a secondhand fashion business in Naarm / Melbourne. We have two brick-and-mortar stores and a fast growing online store, mutualmuse.net.

We believe in a more joyful world. An accessible world where diversity is celebrated and sustainability is not just a pillar – it’s the entire foundation. Doing the least harm, our mission is to build a community where secondhand fashion is a celebration of personal expression for all.

Everything in our stores is bought directly from our customers, in Melbourne and via our Sell-By-Post platform. We operate on a Buy/Sell/Trade model, meaning when you sell your clothes to us, we give you cash or store credit upfront. We are a purpose-led organisation that believes in creating a circular economy, keeping well-made clothing in circulation for longer and out of landfill.

What your role will involve

As an eCommerce Assistant you will support the eCommerce manager in the day-to-day running of mutualmuse.net, hosted via Shopify. You will spend most of your time curating our Shopify store with garments from the shop floor. This process involves pulling stock, quality checks, photography, editing, creating item descriptions and scheduling listings for our 5PM drops.

You will use your brand awareness and knowledge of trends to select inventory that caters to our diverse customer base. We upload 250+ products a week, so excellent time management and good communication with team members is essential.

Alongside curating our online store, you will tend to other jobs in the online space, including overseeing our Sell-By-Post Portal, Online Returns, postage, marketing and social media duties such as creating stories.

This is a highly independent role that requires strong collaboration with your online team. Applicants must be comfortable working autonomously, managing their workload independently and staying connected with the team through regular communication and check-ins.

Important details:

• Part-time, 3 days per week (20hrs)
• Must be available Monday + Tuesday with flexibility for the third day (excluding Friday)
• 2 shifts from our online office in Brunswick, 1 shift from our Northcote location

Who you are and what you know


At your core you will have excellent communication and problem-solving skills and enjoy building relationships with your colleagues and customers.

To be successful in this role, you will:

• Have proven experience in a fashion eCommerce environment (Shopify)
• Have experience in product photography and editing
• Be able to take direction and feedback
• Be able to work autonomously and schedule your own day, meeting goals and deadlines
• Enjoy working in a team and possess open communication skills
• Be immersed in current trends, style and fashion
• Be passionate about the circular fashion economy, its values and ethics
• Have an eye for detail and a touch of perfectionism
• Working knowledge of Adobe platforms (Lightroom), Klaviyo and Jotform is a bonus.

Highly regarded:

• Candidates with secondhand retail or boutique fashion experience
• Candidates with experience authenticating or familiarity with designer fashion goods

What we can offer you:

• The opportunity to work for a close-knit, small business with big dreams!
• A supportive, nurturing and collaborative environment. We have an amazing team that is diverse, creative and passionate.
• A space to explore your strengths, share your ideas and make things happen.
• Excellent work/life balance.
• We prioritise your mental and physical health at all times.
• Monthly store credit bonus and first pick of our wonderful stock
• Paid breaks

To apply please include a cover letter (PDF format) in your application. We’d love to know about you, your experience and what about this role speaks to you. Please submit an application written in your own words. AI-generated applications will not be considered.