Operations Administration Assistant - Ryde

Operations Administration Assistant - Full Time

Ryde, NSW

Ready for your next opportunity? Bring your administration, customer service and organisational skills to Busways' Ryde depot! We're looking for a proactive Operations Administration Assistant to support our busy depot operations. You'll play an important role in keeping things running smoothly while making a positive difference to our drivers, customers and the wider community.

What You’ll Be Doing

Contribute to a fast-paced environment where no two days are the same, providing administrative support across a variety of operational activities.Provide front-of-house reception support, including answering enquiries, welcoming visitors and managing lost property.Coordinate a range of depot administration tasks including banking, petty cash, purchasing, uniform orders and general office administration.Support depot operations by assisting with charter bookings, driver enquiries, student transport administration and maintaining operational records.Liaise with internal and external stakeholders including drivers, schools, customers and Transport for NSW to deliver exceptional service.Assist with depot compliance activities including audits, drug and alcohol testing administration, inductions and operational documentation.

What You’ll Bring

Previous administration or operations support experience in a busy, customer-focused environment.Strong computer skills, including Microsoft 365 (particularly Outlook, Excel and Word), with the ability to quickly learn new systems.Excellent organisational skills with the ability to prioritise competing tasks, manage deadlines and maintain a high level of accuracy.Confident written and verbal communication skills, with the ability to build positive relationships with a wide range of stakeholders.A flexible, proactive approach with strong attention to detail and the ability to follow policies and procedures.Must be an Australian Citizen, Permanent Resident or have valid, unrestricted working rights.

What We Offer You

At Busways, we don’t just transport people - we care about every part of the journey. You’ll be part of a supportive, collaborative team in a modern office environment with great benefits, including:

Career growth opportunitiesA supportive team culture with regular lunches and social eventsEmployee Referral Program - generous cash bonusesFree secure on-site parkingFitness Passport - discounted access to multiple fitness facilitiesConfidential support via Telus Health’s Employee Assistance Program

Who We Are

For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.

How To Apply

Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 29/08/2026. All applicants will receive an outcome via email. Please include the following in your application:

A cover letter telling us who you are and why you’d be a great fit for this role!A current resume detailing your experience.

Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.

Questions? Contact our Recruitment Team on 02 9497 1800 or recruitment@busways.com.au.

Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.

No agency applications, please.