Supervisor Community Engagement

SUPERVISOR COMMUNITY ENGAGEMENT

This opportunity offers:

• Ongoing employment
• Full time role & 35 hour working week
• RFS Level 10/11
• Attractive annual salary $135,149 - $148,929 p.a. plus 12% superannuation
• Location: Sydney Olympic Park (hybrid/flexible working arrangements considered)

Looking for more information?

Why not reach out to our role expert, Catherine James, Manager Community Engagement for a confidential chat on ***************@rfs.nsw.gov.au 

Join Our Team: Protect, Serve, and Make a Difference!

We are the Rural Fire Service (RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW. When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies. With over 70,000 volunteer members and staff, we embody the spirit of mutual respect, support, friendship, and camaraderie. We are one team with many players, united by a single purpose. If you share our passion for community service and environmental protection, we want to hear from you! Become a part of our mission to safeguard lives and our cherished NSW landscapes.

What you’ll be doing:

The Community Engagement Supervisor is the trusted 2IC to the Manager Community Engagement, supporting the delivery of the Community Engagement and Preparedness Framework and broader community preparedness initiatives across NSW. The role provides day-to-day supervision, coordination and support to four members of the Community Engagement team, helping to ensure projects, programs and priorities are delivered on time, to a high standard, and that team members are supported in their professional development.

The role oversees the team's day-to-day activities, coordinates projects, and supports the implementation of community engagement programs, resources and initiatives. Working closely with Districts, Brigades, Area Commands and internal stakeholders, the Supervisor helps translate strategic priorities into practical activities that strengthen community preparedness and resilience.

The Supervisor also plays an important role in supporting the Manager Community Engagement with stakeholder relationships, sector partnerships and strategic projects, while helping to foster a collaborative, customer-focused and high-performing team culture.

Our ideal candidate:

• You will have experience coordinating projects, programs or initiatives that require collaboration across multiple stakeholders and competing priorities. You understand how to turn plans into action, keep work moving and support others to deliver quality outcomes.
• You are a supportive leader who provides guidance, coaching and day-to-day direction to team members while fostering a positive and inclusive team environment. You build strong working relationships and communicate effectively with a broad range of people, including colleagues, volunteers, community members and partner organisations.
• You are comfortable working in a supporting leadership role, balancing operational delivery with longer-term priorities. You take a practical approach to problem-solving, adapt well to changing circumstances and look for opportunities to improve the way work is delivered.
• You have sound judgement, a collaborative approach and the ability to build trust with both internal and external stakeholders. A genuine appreciation of community service and volunteer-based organisations will be highly regarded, along with a commitment to customer service and supporting safer, more resilient communities.

If you are interested in finding out more about this opportunity, please access the Role Description and our organisation structure.

Note: As per the role description, candidates are required to meet minimum essential requirements. If you do not meet the essential requirements for this role, your application may not progress to shortlisting. 

Why work for us?

• Corporate uniform available
• Attractive leave entitlements including 4 weeks annual leave per year, plus more
• Free access to our Member Assistance Program (MAP) for all RFS members, and their immediate family
• Salary packaging options available
• One ‘Agreed Absence’ leave day per calendar month 
• Ongoing learning and professional development programs (RFS is a Registered Training Organisation giving you access to various internal courses)
• Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools!

You'll also get to enjoy: 

• Easy access to Sydney Olympic Park Train Station, bus services and parking facilities
• Local eateries and childcare facilities
• Sydney Olympic Park Entertainment and Sports Precinct, including Accor Stadium, Qudos Bank Arena, Sydney Showgrounds, and Bicentennial Park
• Eligible staff are invited to join the local Sydney Olympic Park Connected Membership program, at an additional cost

To embark on your RFS journey:

To be considered for this opportunity, you must submit your application by clicking 'Apply Now' through the relevant advertisement on RFS Careers, and attach:

• A cover letter in PDF format, addressing how you meet the essential requirements of the role, outlining your suitability and why you are interested in this opportunity;
• A resume in PDF format, including two current/recent professional referees (please include email address and contact number)
• Respond to two targeted questions within the online application process (maximum 500 words each):
  • Describe a project or initiative where you worked collaboratively with a range of stakeholders to achieve a shared outcome. What was your role, how did you build effective relationships, and how did you manage differing priorities or challenges along the way?
  • Describe a time when you supervised or led a team to deliver an outcome. How did you organise the work, support team members, manage performance or capability issues, and ensure the team achieved its objectives?

Candidates are encouraged to prepare their applications independently to ensure they accurately reflect their skills and experience. The Rural Fire Service values authentic, original responses that reflect individual perspectives and alignment with its values and priorities. Skills, knowledge, and capability will be assessed and verified through the capability assessment process.

Please submit your application no later than 11:55pm Sunday 30th August 2026. 

Important recruitment Information

• A recruitment (talent) pool may be created through this recruitment process to fill future ongoing, temporary, casual and term, full time or part time opportunities.
• We value a diverse and inclusive workplace and are committed to ensuring our employees represent the diversity of communities that we serve.
• If you require an adjustment during the recruitment process, please include any details that you are comfortable sharing during the application process, alternatively, you can reach out to the role expert to discuss.
• The recruitment process may involve a range of assessment activities to determine your capabilities for the role (aligning to the NSW PSC Capability Framework). The Capability application tool is designed to help job applicants understand and use the NSW Public Sector Capability Framework when applying for jobs with the NSW government. Additional checks for successful applicants will include referee checks and criminal history checks.

Vacancy Reference: R26-255

This may not be the role for you, however you can check out other vacancies in the RFS here, or consider volunteering with your local Brigade.

Learn more about how RFS members support communities across NSW below

Supervisor Community Engagement