Adventure Consultant

Love camping? Enjoy technology? Have an eye for detail and take pride in your work?

If so, we'd love to meet you!

Join the team at Austrack Campers Burpengary as our Detailer & Handover Consultant (or as we like to call it, an Austrack-ologist!)

This is one of the most rewarding roles in our business. You'll meet customers on one of the most exciting days of their lives the day they collect their brand-new Austrack or Zodiac and begin their next adventure.

As the final person our customers interact with before they hit the road, you'll play a huge part in creating a memorable and enjoyable experience.

• Detail and prepare campers and caravans to showroom presentation standards.

• Complete Pre-Delivery Inspections (PD) and Quality Control (QC) checks.

• Conduct Customer handovers and demonstrate the units features

• Identify and rectify minor presentation issues before handover.

• Conduct customer handovers, demonstrating how each feature and system operates.

• Answer customer questions and provide practical tips to help them get the most from their new Adventure on wheels.

• Install or check accessories where required.

• Maintain the presentation of display stock and showroom units.

• Work closely with the Sales and Service teams to ensure every delivery runs smoothly.

• Assist with customer after-sales enquiries and ongoing support.

• Maintain accurate documentation and handover records.

• Contribute to a positive team environment and deliver exceptional customer service every day.

We're looking for someone who:

• Loves camping, caravanning or the outdoor lifestyle.

• Has previous experience in the caravan, RV, camping or automotive industry (preferred but not essential).

• Takes genuine pride in producing high-quality work.

• Enjoys meeting and talking with people.

• Can confidently explain products and technology to customers.

• Works well independently and as part of a team.

• Has excellent attention to detail.

• Is reliable, organised and proactive.

• Holds a current driver's licence (preferred)

• Full-time position Monday to Friday (38 hours per week).

• Occasional Saturday work during busy periods, paid at overtime rates.

• Above-award pay for the right candidate.

• Ongoing product and industry training.

• A supportive, fun and passionate team culture.

• Staff discounts and opportunities for career progression.

• The chance to work with some of Australia's most exciting campers and caravans.

If you're passionate about creating amazing customer experiences and want to be part of a team that helps people start unforgettable adventures, we'd love to hear from you!

Apply today and become an Austrack-ologist!