Member Care Anytime Fitness Mile End

Love fitness, love people and love the thrill of hitting a target? We want to hear from you!

Anytime Fitness Mile End is looking for an energetic, outgoing and motivated Club Manager to join our team.

This is a great opportunity for someone who genuinely loves the fitness industry, enjoys building relationships and creating an awesome club environment — but also understands that sales, targets and KPIs are a big part of running a successful fitness business.

You’ll be required to manage the day-to-day running of the club, with responsibilities across sales, member engagement, social media, administration, community outreach and club presentation.

This is a casual position of approximately 35 hours per week, including an essential Saturday morning shift if needed.

Anytime Fitness is the world's largest 24-hour fitness franchise, with more than 6,000 clubs globally and more than 600 clubs across Australia.

We’re passionate about helping people become healthier, stronger and more confident and we want someone who can bring that passion to our Mile End club.

We’re looking for someone who is:

• Sales focused and understands the importance of achieving monthly targets and KPIs

• Passionate about fitness, health and wellbeing

• Naturally confident, outgoing and comfortable talking to people

• A fantastic relationship builder who can turn conversations into leads and sales

• Driven to provide OUTSTANDING customer service

• Social media savvy, with the ability to use Facebook and Instagram to promote the club and generate engagement

• Self-motivated and capable of working independently with limited supervision

• Organised, reliable and highly attentive to detail

• A positive, hands-on "can-do" person who isn't afraid to get involved

• Professional, well presented and a great ambassador for the Anytime Fitness brand

• Someone who genuinely wants to take ownership and make a difference

Previous sales experience is essential. You must be comfortable making calls, following up leads, asking for the sale and working towards measurable targets.

We’re looking for someone who understands that a great fitness club is about more than just keeping the doors open. It’s about creating an incredible member experience, building relationships, generating new business and helping the club grow.

Your role will include:

• Achieving monthly sales targets and KPIs

• Generating new leads through outreach, referrals and local community engagement

• Following up enquiries and converting leads into memberships

• Retaining and renewing members

• Re-engaging inactive and non-attending members

• Meeting and greeting prospective and existing members

• Creating a fun, welcoming and vibrant club culture

• Supporting social media content and promoting the club online

• Building the Anytime Fitness Mile End brand within the local community

• Assisting with administration and day-to-day club operations

• Maintaining a clean, organised and welcoming environment for our members

• Following company processes and procedures consistently

If you're someone who loves fitness, loves people and loves achieving goals, this could be the role for you.

You’ll be part of a fun and energetic team where your personality, ideas and ability to build relationships can genuinely make a difference.

We want someone who doesn't just turn up for their shift — we want someone who gets excited about helping the club grow.

Approx. 35 hours per week | Casual | Saturday mornings may be required | Immediate start available

📩 To apply: Please email your resume to our General Manager, Dayna Francis, at *************@anytimefitness.com.au.