OCE – People & Culture Manager Employee Relation – 8.1 PFT

Position Summary

Tangentyere Council Aboriginal Corporation (TCAC) is a community controlled Public Benevolent Institution delivering human services and social enterprise activities for the benefit of Aboriginal people from the Alice Springs Town Camps, Urban Alice Springs and Central Australia.

The People & Culture Manager plays a key role in partnering with leaders to deliver contemporary people strategies and initiatives that support organisational performance, employee engagement, and a positive workplace culture. Working collaboratively across the organisation, the role provides trusted advice and contributes to the development and implementation of People & Culture programs, policies, and practices that align with organisational values and objectives.

With a specialist focus on employee relations, the position leads the management of complex workplace matters, ensures compliance with employment legislation and industrial instruments, and provides expert guidance to leaders on workplace issues. This position plays a key role in mitigating organisational risk through the development of effective people practices, policies, and governance frameworks. The role also drives continuous improvement in people practices, promotes fair and consistent decision-making, and helps build leadership capability to create a respectful, high-performing, and compliant workplace.

The role also provides leadership and oversight of the Work Health and Safety (WHS) function, ensuring the organisation maintains a safe, healthy, and compliant workplace. Working closely with the WHS team and organisational leaders, the position supports the development and implementation of WHS strategies, systems, and initiatives that promote a proactive safety culture, manage workplace risks, and ensure compliance with relevant legislation. The role fosters shared accountability for health, safety, and wellbeing across the organisation while driving continuous improvement in WHS performance.

As part of your role, you will be working with children, people with a disability and people who are vulnerable. It is your obligation to always ensure their safety and report any concerns in line with our duty of care obligations. We have zero tolerance when it comes to abuse of any kind and will take disciplinary action, including and up to termination of employment, should we determine that abuse has taken place or there has been a failure to report any suspected or alleged abuse.

Responsibilities

• ·Contribute to the design, implementation, and evaluation of Human Resource Strategies to include workforce performance, capability, and culture.
• ·Lead the organisation’s employee relations function by providing expert advice and guidance on workplace legislation, industrial instruments, policies, and best practice to support fair, compliant, and consistent people management.
• ·Manage complex employee relations matters, including workplace investigations, disciplinary processes, grievances, performance management, misconduct, and conflict resolution, ensuring procedural fairness and timely outcomes.
• ·Develop, review, and implement People & Culture policies, procedures, and frameworks that promote compliance, minimise organisational risk, and foster a positive, inclusive, and respectful workplace culture.
• ·Build the capability of leaders and managers through coaching, training, and practical support on employee relations matters, including performance management, workplace behaviour, change management, and legislative obligations.
• ·Partner with senior leaders to identify emerging workforce risks and trends, providing strategic advice and recommendations to enhance employee engagement, organisational effectiveness, and continuous improvement across the employee lifecycle.
• ·Provide leadership, direction, and support to the Work Health and Safety (WHS) team, ensuring the effective delivery of WHS programs, legislative compliance, risk management, and continuous improvement initiatives that promote a safe and healthy workplace.
• ·Support the delivery of effective recruitment and onboarding processes, ensuring alignment with organisational workforce needs, values, and People & Culture practices.
• ·Maintain effective People & Culture systems, reporting processes, and data integrity while identifying opportunities to improve processes, enhance service delivery, and support organisational objectives.
• ·Assist with achieving quality management objectives across the organisation.
• ·Assist with achieving safeguarding objectives across the organisation.
• ·Assist with achieving compliance objectives across the organisation.
• ·Other reasonable duties as required.

Qualifications and Selection Criteria

Required

• ·Demonstrated experience in a senior Human Resources or People & Culture role with significant expertise in employee relations, industrial relations, and employment legislation.
• ·Tertiary qualifications in Human Resources, Industrial Relations, Business, or a related discipline, with membership (or eligibility for membership) of a relevant professional body considered desirable.
• ·Proven ability to manage complex employee relations matters, including workplace investigations, performance management, disciplinary processes, grievances, and conflict resolution with professionalism, confidentiality, and procedural fairness.
• ·Demonstrated knowledge of contemporary HR practices, employment legislation, industrial instruments, and Work Health and Safety (WHS) legislation, with the ability to interpret and apply these effectively in a workplace setting.
• ·Experience developing, implementing, and reviewing People & Culture policies, procedures, and initiatives that support organisational objectives, compliance, and continuous improvement.
• ·Demonstrated leadership capability, including experience coaching and influencing managers, leading teams, and building capability across an organisation.
• ·Highly developed communication, interpersonal, negotiation, and stakeholder management skills, with the ability to establish effective working relationships across all levels of an organisation.
• ·Strong analytical and problem-solving skills, with the ability to interpret workforce data, identify trends, and provide strategic recommendations to inform decision-making.
• ·Demonstrated ability to lead and support the delivery of Work Health and Safety programs and foster a positive safety culture within an organisation.
• ·Well-developed organisational and project management skills, with the ability to manage competing priorities, deliver outcomes, and maintain high levels of accuracy and attention to detail.
• ·Demonstrated understanding of, and respect for, Aboriginal and Torres Strait Islander cultures, values, and perspectives, with the ability to communicate and engage effectively and respectfully with Aboriginal and Torres Strait Islander people and communities.
• ·Current NT Drivers Licence, NT Working with Children (Ochre) Card, satisfactory Police Check.
• Desired
• ·Current First Aid Certificate, or ability and willingness to attain.