Digital Accessibility Lead

About Scope

Looking for work with real purpose?

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive.

We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope’s Communication Inclusion Resource Centre (CIRC) is a nationally recognised leader in accessible inclusion for people with communication disabilities.

For over 20 years, we’ve been empowering people with communication disability and/or low literacy by helping communities become more accessible, inclusive and connected. We work with a dedicated team of people with diverse skills and lived experience of disability to build the capacity of mainstream services to be more inclusive and accessible to all.

We are looking for a Digital Accessibility Lead, initially a 12-month fixed term contract, to transform Scope’s Communication and Inclusion Resource Centre’s accessible and inclusive products and services. In this role, you will manage increased digital access and inclusion maturity to both internal and external stakeholders and manage the quality assurance of these deliverables. 

In this newly created role, you will be empowered to provide services across a diverse range of external clients from a variety of sectors, leveraging your knowledge and passion for digital accessibility, in public and private sectors. You will also have the opportunity to lead a small team of like-minded professionals in an organisation that is committed to inclusion.

You will enjoy interacting with diverse stakeholders and possess the communication and relationship skills to thrive in a fast paced, diverse and complex environment.

Your Key Focus

Some of your responsibilities will include:

• Synthesise applicable access and inclusion laws, standards, and guidelines into non-technical documentation for the Accessible Information team.
• Implement an in-house workflow for content publishing (tagging).
• Uplift current accessible information products and services to meet conformance criteria for digital access and inclusion, like Web Content Accessibility Guidelines (WCAG) 2.2 and PDF/UA.
• Disseminate conformance criteria for ongoing design and delivery through role-based training.
• Work with customers to help them improve their accessibility maturity and remove accessibility barriers by developing roadmaps and processes relevant to their context.
• Review customer design systems and brand guidelines to identify potential accessibility barriers.
• Unpack complex user experience and information architecture problems.
• Lead relevant contractors and team members in conducting automated and manual accessibility audits on a range of digital products.
• Coach, develop and inspire your team

Your experience shall align with

• Deep understanding of WCAG, PDF/UA, ISO 24495, and Disability Discrimination Act 1992.
• Deep understanding of inclusive design and experience applying laws of UX, usability heuristics, and user-centred design principles.
• Deep understanding of how various digital assistive technologies work and how different design choices may impact end users.
• Ability to work closely with a customer’s development team to ensure the successful implementation of technical requirements to improve accessibility.
• Comfortable with working in an ambiguous environment that is experiencing rapid growth.
• Can operate effectively, even when things are not certain.
• Builds a growth mindset and resilience.
• Proven capacity to work both strategically and operationally.
• Excellent collaboration, influencing and interpersonal skills with the ability to work in partnership will all level managers and staff.
• Strong problem solving and analytical skills with a demonstrated ability to critically analyse issues and develop and implement effective solutions.

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform.  You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights by visiting our careers page.

Benefits:

• Meaningful work that creates positive impact for people with disability
• Flexible working arrangements, with a minimum of three days per week at a Scope location (Hawthorn)
• Collaborative and supportive team environment
• Opportunities to influence organisation-wide transformation initiatives
• Salary packaging benefits of up to $15,900 per year
• Free onsite and accessible parking
• Hawthorn office is nearby public transport

Scope (Aust) is a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

No Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

If at any time you require us to adjust our recruitment process to meet your individual needs please email *******@scopeaust.org.au

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.