Accounts & Administration Officer

About Thermal Scanners

Thermal Scanners is a leading provider of electrical thermal imaging and preventative maintenance services, with more than 25 years of industry experience.

We provide specialised inspection and compliance services to clients throughout Australia across a wide range of sectors, including commercial, industrial, mining, utilities, hospitality, healthcare and retail. Using advanced technology and detailed reporting, we help our clients identify faults and areas of concern within their electrical infrastructure before they lead to equipment failure or safety incidents.

We are proud to be a family-owned and operated business and a recognised leader in our field. At Thermal Scanners, our work is guided by four key principles: Value, Safety, Quality and Service.

We are currently seeking an experienced Accounts & Administration Officer to join our Maroochydore team on a full-time, 12-month fixed-term basis to provide maternity leave coverage with the chance to transition into a permanent full time role.

The Role

This is primarily an accounts-focused position, supported by a variety of general administration and business compliance responsibilities.

The role will suit someone who is highly organised, confident working with numbers, has strong attention to detail and enjoys managing multiple priorities in a busy and growing business.

Your responsibilities will include, but are not limited to:

Accounts Responsibilities

• Preparing and issuing client invoices

• Completing bank and account reconciliations

• Receipting and allocating customer payments and company expenses

• Monitoring outstanding accounts and undertaking debt recovery

• Following up clients regarding overdue invoices and payment queries

• Maintaining accurate accounting records within Xero

• Assisting with general accounts administration and month-end processes

Administration Responsibilities

• Quality checking detailed technical reports before they are issued to clients

• Maintaining compliance information across client WHS and contractor management portals

• Monitoring employee licences, qualifications, inductions and training records to ensure they remain current

• Coordinating vehicle servicing and maintaining vehicle-related records

• Assisting with minor contract administration and client documentation

• Completing monthly portal submissions and reporting requirements for large clients

• Preparing and issuing client quotations

• Responding to client phone calls and emails

• Supporting field technicians and the management team with general administration

• Maintaining internal registers, procedures and business records

• Assisting with the implementation and improvement of administrative processes

The Ideal Team Member

We are seeking someone who takes ownership of their responsibilities, shows initiative and can confidently manage both accounts and administrative tasks.

The successful applicant will ideally have:

• A minimum of two years’ practical experience using Xero specifically

• Previous accounting, bookkeeping or accounts administration experience

• Experience with invoicing, reconciliations, receipting and debt recovery

• Strong problem-solving, time-management and organisational skills

• The ability to manage multiple competing priorities and meet deadlines

• A high level of computer literacy, particularly across the Microsoft Office suite

• Excellent attention to detail and a strong focus on accuracy

• Confident written and verbal communication skills

• A professional and customer-focused approach

• The ability to work autonomously while contributing positively to a team environment

• A proactive attitude and a drive to take ownership of the role

Experience using Salesforce or another CRM system would be advantageous but is not essential.

What We Offer

At Thermal Scanners, we strive to provide a positive working environment and a genuine work-life balance. The successful applicant will receive:

• A competitive hourly rate of $42 - $45, plus superannuation, negotiated based on skills and experience

• A full-time, 12-month maternity leave contract

• Quarterly performance bonuses

• A supportive and established administration team

• A varied role within a growing Australian business

• Potential future opportunities within the business, subject to operational requirements and available positions

To apply, please submit your resume and a cover letter outlining your relevant accounts experience, knowledge of Xero and how your skills can be applied to this position.

Please note that only shortlisted candidates will be contacted.