Account Executive

Job Title:
Account Executive

Department:
Sales – Financial Services

Overview:
SymphonyAI Financial Services is a leading provider of advanced AI-driven solutions for financial crime and compliance management. Our cutting-edge technology leverages artificial intelligence to deliver actionable insights, enhance decision-making, and drive operational efficiency. As we continue to expand our footprint, we are seeking a dynamic and results-oriented key Sales Executive to join our team and help us drive growth with our key clients.

The Account Executive will be responsible for driving new business with the goal of acquiring net new logos and upselling / cross-selling into existing accounts. This role requires a strategic thinker with a deep understanding of our solutions, the ability to identify client needs, and the capability to drive business growth through effective new business sales and account growth. The ideal candidate will have a strong background in sales, exceptional interpersonal skills, and a passion for delivering value to clients.

Responsibilities:

• Sales Execution: Drive the sales process from initial engagement to contract negotiation and closing. Achieve and exceed sales targets and quotas.
• Partnership Development: Identify and establish strategic partnerships with key players in the industry to enhance SymphonyAI Sensa-NetReveal's market presence. Collaborate with cross-functional teams to identify partnership opportunities aligned with business objectives.
• Client Relationship Management: Develop and maintain strong, long-term relationships with key clients. Serve as the primary point of contact and trusted advisor for client accounts.
• Account Strategy: Create and implement GTM strategy and account plans to achieve revenue and business development goals, as well as client satisfaction. Identify opportunities for upselling and cross-selling SymphonyAI solutions.
• Client Needs Analysis: Conduct thorough assessments of client needs and pain points. Collaborate with internal teams to tailor solutions that address specific client requirements.
• Accurate Recording: Owns all sales opportunities for the entire sales lifecycle and is accountable for the accuracy of sales data and forecast.
• Product Knowledge: Develop a deep understanding of SymphonyAI Financial Services’ product offerings and value proposition. Articulate the benefits and differentiate our solutions in the marketplace.
• Collaboration: Work closely with internal teams including Pre-Sales, Product, and Marketing to ensure client needs are met and to provide feedback for product improvements.
• Reporting and Analysis: Monitor and report on account performance, sales metrics, and client feedback. Use insights to inform strategies and improve account management practices.
• Client Advocacy: Advocate for the client’s needs within SymphonyAI and ensure their expectations are consistently met or exceeded.

Required Skills & Qualifications:

• Education: Bachelor’s degree in Business, Marketing, Finance, or a related field. Advanced degree or relevant certifications are a plus.
• Experience: Extensive experience in account management, sales, or business development within the technology and/or financial services industry. Experience with AI, AML, or compliance solutions is highly desirable.
• Proven experience in a channel partnership / sales role within a software vendor environment, with a focus on building and developing alliances / partnerships ecosystem.

Skills:

• Strong sales and negotiation skills with a proven track record of meeting or exceeding targets.
• Extensive network within FSI.
• Excellent communication and interpersonal skills, with the ability to build relationships with senior executives and stakeholders.
• Strategic thinker with the ability to analyse client needs and develop tailored solutions.
• Ability to work collaboratively with cross-functional teams and manage multiple priorities.
• Proficiency in CRM software and Microsoft Office Suite.

Preferred Skills & Qualifications:

• Experience with AI, AML, or compliance solutions is highly desirable.
• Advanced degree or relevant certifications are a plus.

Hybrid/On-site Requirements:
Flexible hybrid working model.
Travel: Willingness to travel as required to meet with clients and attend industry events.

Compensation & Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.
• Access to the latest technologies and tools.
• A chance to make a tangible impact on cutting-edge industrial AI solutions.

Diversity & Inclusion Statement:
We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.