National Telepsychiatry Practice Manager

National Telepsychiatry Practice Manager

• Part time 0.8 FTE National role - open to applicants around Australia
• Leadership role managing a small operations team and contract psychiatrists
• Remote or hybrid arrangement dependent on location

Join headspace National and help expand headspace Telepsychiatry Nationally

about headspace

headspace is Australia's leading youth mental health organisation established to improve the wellbeing of young people aged 12 to 25. Through our national programs, partnerships, and support for the headspace network, we help young people and their families navigate mental health, work, and study challenges with confidence. We strive to create environments where every young person feels empowered, supported, and able to thrive. Learn more at headspace.org.au.

About headspace Telepsychiatry

headspace Telepsychiatry (Telepsychiatry) is a critical part of the integrated digital mental health support provided by headspace. The program addresses barriers to accessing psychiatry services for young people and the mental health workforce in regional, rural and remote Australia. Telepsychiatry designs and delivers services intended to increase access to specialist support, improve mental health and wellbeing outcomes for young people, and increase the capacity of service providers, contributing to a strengthened and more equitable youth mental health system.

why you'll love working with us

As the National Telepsychiatry Manager you will work with a small close knit passionate team to expend and grow headspace Telepsychiatry. If you are looking for meaningful work where you will make a difference - this could be the role for you.

You will also be eligible to access headspace benefits including:

• Not-for-profit salary packaging, up to the maximum $15,900 per FBT year
• 15 days personal leave
• 20 days annual leave plus additional leave over the Christmas period
• 14 weeks paid parental leave
• Remote/hybrid work
• Flexible working arrangements
• Access to EAP
• Access to professional development

what you'll do

As the National Telepsychiatry Manager you will provide strategic and operational leadership for the headspace Telepsychiatry (hT) service nationally.

The role is responsible for the overall performance, sustainability, governance and growth of the service, including operational management, workforce leadership, financial sustainability and performance, stakeholder engagement, business development and growth and continuous quality improvement.

Working in this role, you will:

• Lead the national direction, growth and operation performance of headspace Telepsychiatry
• Have financial and business development responsibilities including identifying and securing revenue generation and growth opportunities
• Oversee program budget, financial projections and expenditure
• Provide leadership to Telepsychiatry staff and contracted psychiatrists
• Oversee psychiatrist service agreements, credentialling and manage contracts with Psychiatrist, PHNs and Lead Agencies
• Oversee procurement and implementation of telepsychiatry service systems and digital platforms.

This position involves overseeing referrals and supports for young people and families experiencing complex and sometimes distressing circumstances. While meaningful and rewarding, the work can be emotionally demanding, and we encourage applicants to consider their personal capacity for this type of role.

what you'll bring

To be successful in this role, you will have the following:

• Relevant degree level qualifications in health, public health and/or relevant/related field.
• Demonstrated experience working in the primary health system or in managing a headspace centre, including workforce support and sector engagement specifically working with private GPs, allied health and/or specialist providers (eg. Psychiatrists).
• Excellent communication (written and verbal), negotiation, advocacy, organisational and time management skills
• Demonstrated experience managing a health practice and financial management of services.
• Professional, ethical with a high level of self-motivation and initiative and a demonstrated ability to work independently, multitask, solve problems and manage priorities.
• Proven ability to manage and build teams including motivation, shared purpose, managing performance and developing the culture of the hT team.
• Demonstrated understanding of strategic thinking and business acumen with a capacity to assess and manage risk and operate in a flexible and rapidly changing environment.
• Proven track record in building and maintaining effective working relationships with a range of stakeholders.
• Comprehensive knowledge of Medicare billing systems or billing systems.
• Knowledge of compliance and standards for medical practitioners and primary care services.

how to apply

• To apply, please include a current resume and a brief cover letter addressing the key criteria that will make you successful in this role
• We review all applications as they come in, so we encourage you to apply early.
• Applications close : 5.00pm AEST, 31 August 2026.

Applicants must have full working rights in Australia to be considered for this role.

headspace is an inclusive, safe and committed employer

headspace is committed to workforce diversity and to creating an inclusive workplace where all employees are valued, celebrated, and can contribute meaningfully. We encourage applications from people with lived experience of diversity to enhance the depth of skill and insight within our workforce. Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply for this role and all current vacancies.

headspace is committed to being a child safe and child friendly organisation that recognises, respects, and promotes the rights of children, young and vulnerable people. For this reason, we will conduct a National Criminal Background Check and Working with Children Check as part of our recruitment process for all new employees.

headspace will provide reasonable personalisation for all candidates to participate equitably in the recruitment process. Please advise us should you require assistance.