Customer Service

Paulos Pizza Parmi Store was established in 2024 and is proudly locally owned and operated. Our owner brings over 20 years of experience in the pizza industry, with a passion for quality food, efficient service and creating a great experience for every customer.

We are committed to serving fresh, high-quality pizzas, parmis and takeaway meals while maintaining a clean, friendly and fast-paced environment. We believe our team is the foundation of our success and we're looking for reliable, enthusiastic people who take pride in their work.

As a Customer Service & Kitchen Team Member, you'll play an important role in delivering excellent customer service while helping prepare quality meals and ensuring the smooth day-to-day operation of the store.

• Provide friendly, professional customer service.

• Take customer orders in-store, over the phone and through online ordering platforms.

• Prepare pizzas, parmis, garlic bread, pasta, sides and other menu items to company standards.

• Assist with food preparation and ingredient portioning.

• Process cash, EFTPOS and online order collections.

• Pack takeaway and delivery orders accurately.

• Maintain high food safety and hygiene standards.

• Clean kitchen equipment, preparation areas and customer service areas.

• Restock ingredients, packaging and supplies throughout the shift.

• Work efficiently as part of a team during busy service periods.

• Assist with opening and closing procedures.

• Follow all company recipes, procedures and workplace safety requirements.

• Previous experience in a pizza shop, takeaway, restaurant or hospitality environment is preferred.

• Pizza making experience is highly regarded but not essential for the right applicant.

• Strong customer service and communication skills.

• Ability to work efficiently in a fast-paced environment.

• Positive attitude with a willingness to learn.

• Reliable, punctual and well presented.

• Able to work independently and as part of a team.

• Available to work weekdays, evenings, weekends and public holidays when required.

• Good spoken English.

• Full-Time, Part-Time and Casual positions available.

• Immediate start for suitable applicants.

• Supportive and friendly team environment.

• On-the-job training and skill development.

• Opportunities for career progression as the business grows.

• Stable employment with an expanding local business.

If you're passionate about great food, enjoy working with people and want to be part of a growing business, we'd love to hear from you.