Internal Sales and Customer Service Officer

Join A1 Roadlines, proudly underpinned by Varley Group

A1 Roadlines is a proud member of Varley Group, one of Australia's largest and most respected privately owned engineering and manufacturing organisations. A1 Roadlines continues to operate as a specialist provider of road safety and traffic management solutions, backed by the strength, resources and long-term stability of the broader Varley Group.

For more than 140 years, Varley Group and its businesses have built a reputation for quality, innovation and exceptional customer service. Today, with over 1,200 employees across Australia and internationally, our success continues to be driven by the expertise, commitment and passion of our people.

We believe great businesses are built by great people. That's why we foster a supportive and collaborative culture where individuals are valued, encouraged to grow and empowered to make a meaningful contribution. When you join A1 Roadlines, you're joining a close-knit team with the backing and opportunities of a much larger organisation.

Why Join Us?

✅ Join a stable Australian manufacturer backed by the strength of Varley Group

✅ Enjoy a varied role combining customer service, sales support and operations

✅ Work with a supportive team that values quality, initiative and teamwork

What You'll Be Doing

• Responding to customer enquiries via phone and email
• Preparing quotations and following up opportunities
• Processing customer orders, invoices and delivery documentation
• Coordinating with production to confirm specifications and delivery schedules
• Tracking orders through to completion and dispatch
• Building strong relationships with customers across Australia
• Maintaining accurate sales and customer records
• Assisting with general sales administration and customer support activities

About You

You enjoy working with people, take pride in delivering excellent service and have a proactive approach to getting things done.

You'll ideally bring:

• Previous experience in internal sales, customer service or sales support
• Strong communication and relationship-building skills
• Excellent attention to detail and organisational ability
• Confidence using Microsoft Office applications
• Ability to manage multiple priorities in a fast-paced environment
• Experience within manufacturing, industrial, automotive or trade-related industries (highly regarded)
• A positive attitude and willingness to learn technical products

What's On Offer

• Competitive hourly rate
• Long-term career opportunity with a growing Australian business
• Supportive and collaborative team culture
• Diverse role with daily customer interaction
• Exposure to a respected national engineering and manufacturing group
• Opportunity to develop your skills and build a rewarding career
• Employee Assistance Program (EAP)

Apply Now!

If you're a motivated customer service professional who enjoys building relationships and delivering exceptional support, we'd love to hear from you.

As part of our recruitment process, screening questions have been sent via our candidate application platform to help us better understand your experience, career aspirations, and suitability for the role.

If you require the job advertisement in an alternative format, or need support with your application, please contact us at ••••@varleygroup.com