Retail Customer Service

Join Our Team as Retail Customer Service – Archerfield Superstore

The School Locker is one of Australia's largest education retailers and suppliers. With over 110 School, University, and Super Store locations across Australia, we are committed to unlocking the potential of students by providing everything they need for their educational journey.

We are currently seeking Casual Retail Customer Service staff to join the team at our Archerfield Superstore. In this role, you will assist parents and students with purchasing essential school resources, from uniforms and textbooks to stationery and musical equipment.

Key Responsibilities:

• Deliver exceptional customer service and communication

• Operate POS and manage inventory systems with accuracy

• Process sales and stock movement diligently through computer-based systems

• Pick and pack customer online orders daily

• Maintain store merchandising standards and execute sales strategies

• Adhere to directions from the support office and meet set goals

• Keep detailed records and perform administration tasks as needed

• Work both independently and as part of a supportive team

• Maintain a positive and enthusiastic approach to work

• Manage time effectively and handle pressure to meet deadlines

What We’re Looking For:

• Strong communication skills, both written and verbal

• Attention to detail and excellent time management

• Ability to work independently and in a team

• Experience in retail customer service or a similar environment

• Enthusiastic attitude and proactive approach to tasks

Requirements:

• A valid Working with Children Clearance or the ability to obtain one

• Australian residency or working rights

• Valid Drivers License

As The School Locker continues to grow across Australia and online, your role will be crucial in helping us drive our vision and adapt to changes. If you’re ready to contribute to a fast-paced, education-focused environment, apply now with your cover letter and resumé!