Administration Support Officer

Part Time Opportunity for an Administration Support Officer at Ravenhall Correctional Centre.

Attractive Base Salaries, Reward & Recognition Programs and Professional Development Benefits

About the role

GEO Healthcare Plus is seeking a highly organized and motivated Administration Support Officer to join our dedicated team within the Medical Centre at Ravenhall Correctional Centre. This role plays a vital part in supporting the delivery of healthcare services to patients in a correctional environment.

Opportunities exist for Part Time employment.

Full Time Salary $65000 plus Super, Part Time paid pro rata rate.

For full information in relation to this role, including more details regarding the key accountabilities, please click the link below:

Administration Support Officer

Skills and Experience:

• Team Work Oriented
• Excellent Communication Skills

Key Responsibilities:

• Book internal clinic appointments within KPI timeframes
• Coordinate external hospital appointments (face-to-face or Telehealth), working with medical escort availability
• Maintain accurate registers and records
• Ensure compliance with KPI and SDO requirements
• Collaborate effectively with the Medical Centre and Correctional Centre teams
• Arrange prisoner transfers of medical records and medication
• Provide exceptional customer service via face-to-face, phone, and email
• Using JCare Electronic Medical Record system for documentation and reporting
• Perform daily reporting and scanning tasks
• Manage ordering and storage of medical stock
• Provide general administrative support, including minute-taking
• Process Freedom of Information requests
• Always maintain confidentiality of patient information
• Arrange referrals to approved hospitals
• Undertake other duties as directed by the Administration Manager and Health Services Manager

Other Requirements of the role:

• Proven experience in a healthcare or correctional administration setting (preferred)
• Strong organisational, time management and attention to detail skills
• Excellent communication and interpersonal abilities
• Proficient in Microsoft Office and electronic medical record systems
• Ability to work independently and as part of a multidisciplinary team
• Commitment to confidentiality and professional conduct
• Flexible and adaptable to changing priorities

About GEO Healthcare

GEO Healthcare Plus employs highly skilled multidisciplinary teams of healthcare practitioners to ensure people in prison can access and receive the healthcare services they need.

GEO Healthcare Plus is a subsidiary of The GEO Group Australia Pty Ltd – a company providing correctional and healthcare services in Australia for over 30 years.

We are looking for qualified people to join our company who share the company Values: Understanding, Respect, Accountability, Teamwork, Excellence.

Company Benefits Overview

The GEO Group Australia is a leading non-government provider of correctional centres and healthcare services in correctional facilities.

• GEO Healthcare Plus - delivering primary and related health services in men’s prison.

Here’s what you’ll enjoy as part of the GEO Healthcare Team: Click Here

Financial & Career Benefits

• Professional development: Access to conferences, seminars and courses to enhance your skills and knowledge.
• Commonwealth Bank: Access exclusive rates on loans, Financial Literacy Program and other banking services.
• Super salary packaging: Maximise your super contributions with pre-tax deductions.
• Scholarships: Progress your career with a scholarship to develop your expertise.
• Family university scholarships: Scholarships available to support your family’s education goals.
• Paid study leave: Take time off to focus on furthering your qualifications (conditions apply).
• Special leave: Additional day off every six months for high attendance.

Health & Wellbeing

• Safety is key: Safe and secure workplace with a focus on both physical and psychological safety.
• Fitness Passport: Affordable membership providing access to a wide network of gyms and fitness facilities.
• Telus Health: Access to Employee Assistance including personal wellbeing and health, relationships, financial and career assistance.
• Medibank discounts: Reduced rates on health insurance plans through Medibank.
• Equal treatment: Equal Opportunity employer that actively promotes diversity and inclusion for all employees

Work-Life Balance

• Free parking: Enjoy complimentary parking at our workplace for added convenience.
• Rotating rosters: Work shifts that fit your lifestyle and commitments.
• Reward and recognition: A range of recognition and reward programs including, Employee of the Month, Team Member Rewards and Refer a Friend.
• Uniform provided: Full uniform provided so you never have to worry about what to wear to work.
• Celebrate together: Recognition and celebration of special events and days throughout the year.

For further information on our organisation please visit geogroup.com.au/geohealthcare

How to Apply:

Please Note: it is mandatory for all GEO Healthcare staff to have the following:

• Three COVID-19 vaccinations (You will be required to attach immunisation evidence to your application).
• Flu Vaccination in the previous 12 months

To apply, we ask that you complete short questionnaire below and attach a cover letter and current resume.To obtain further information about the application and recruitment process, please contact ***************@geogroup.com.au.

Make a real difference – Apply Now!

People with diverse backgrounds and Aboriginal & Torres Strait Islander applicants are strongly encouraged to apply.

We are always looking for people to join or company who share the values that we stand for:

UNDERSTANDING RESPECT ACCOUNTABLE TEAMWORK EXCELLENCE