2026_Shire of Carnarvon - General Service Officer

General Service Officer 

As a valued General Service Officer, you will use your versatile expertise in safety, machine and plant operations and civil labour skills to deliver a wide range of general services to our community and its infrastructure. Our General Service Officers assist in waste management activities at our Browns Range Waste Facility, provide road maintenance and construction services to our road network and provide horticultural maintenance and improvements to our parks, gardens and public spaces.

Key role outcomes:

• Demonstrate successful leadership through the application of the Shire's core values by promoting a work culture of sustainability, quality improvement, efficiency, and excellent customer service that corresponds to our Code of Conduct and Customer Service Charter.  
• A commitment to a safe work environment and WHS legislation, policy, and processes.
• Ensure compliance with the Local Government Act (WA) 1995 and any relevant legislation.
• Provide excellent Customer Service duties including payment transactions at the Browns Range Waste facility ensuring accurate, transparent transaction recording of financial, waste type and weight data.     
• Conduct waste handling, disposal and recycling operations using machinery and equipment.         
• Operate the weighbridge system and process associated financial transactions in line with Shire procedures.
• Support waste facility operations, including waste sorting, recycling initiatives, and the maintenance of site cleanliness and safety.
• Operate heavy and light plant and equipment such as loaders, water carts, trucks, light vehicles, and hand tools to support waste management and recycling functions.
• Work across various locations within the Shire of Carnarvon region which may involve overnight stays as required. 
• Work overtime and/or weekends especially during critical incidents as required.                       
• Assist the other General Service Officer teams as required. 

Work, Health & Safety Responsibilities

• To take reasonable care for their own safety and health and to avoid harming the safety and health of other people through any act or omission at Shire workplaces.  And as relevant:
• Proactively comply with all Shire WHS Policies, Procedures, and Guidelines, Practice, duties and other relevant conditions. As well as with the WA WHS Act 2020, WHS (General) Regulations 2022, all other relevant Regulations, Codes of Practice and Australian Standards
• As far as reasonably possible comply with instructions given by their employer or an authorised person in the interests of safety and health and in accordance with the WHS Act.
• Must report to their manager, supervisor, WHS Representative, PC&S and/or other relevant contact person work related injuries, near misses and any hazards at the workplace that they cannot correct themselves.
• Must use, store and maintain personal protective equipment as properly instructed, and not damage or misuse any equipment or facilities provided in the interests of safety and health.
• Participate in and where possible provide leadership for a continuous improvement culture of safety where best practice initiatives are entrenched in daily business activities.

Essential Criteria:

• Demonstrated ability to follow safety requirements in the use of machinery and personal safety and to actively ensure operations meet Work Health & Safety requirements.
• MR/HR Licence or ability and willingness to obtain.
• Operator tickets for excavator, loader, and compactor, with a minimum of two years’ experience operating this equipment in a waste management or similar environment.
• Plant Operator's Certificate.
• Basic Management and Traffic Controller Certificate.
• Ability to work effectively and productively within a team or independently.

Desirable Criteria:

• Previous experience in waste facility operations. 
• Experience processing financial transactions using EFT. 
• Experience in chemical handling and application practice.
• Experience in horticultural techniques.

Pre-employment screening required for this role: 

• National Police Clearance - Less than 6 months old
• Pre-employment Medical Screening
• Alcohol and Other Drug screening
• Audiometric Test

Remuneration and Benefits:

The successful applicant will join the Infrastructure Services Team with a starting salary from $63,748.89 per annum, plus allowances (if eligible) and superannuation. 

Other cash benefits include but not limited to: 

• $1,160.49 p/a District Allowance*
• $2,958.12 p/a Housing Allowance*
• $1,070.70 p/a Annual Leave Loading 17.5%
• $7,804.76 p/a Superannuation (Statutory)
• $1,357.35 p/a Superannuation additional 2% (Optional, subject to employee salary sacrifice)*
• $3,500.00 Retention bonus upon completion of 3 years of service*
• $440.00 p/a Annual Leave Travel Assistance 
• Salary Continuance Insurance

Leave entitlements* 

• 5 weeks Annual leave
• 2 Local Government Public Holidays
• 10 days of paid Personal Leave
• 10 days of paid Pandemic Leave
• 38 hours of paid Volunteer Emergency Services Leave

Additional Allowances and Subsidies as per Attraction and Retention Policy*

• Salary Sacrificing for a range of benefits
• Local Club Membership Subsidies
• Gym Membership Subsidy
• Annual Pass for Aquatic Centre
• Salary Continuance Insurance

*Subject to Corporate Policy

It is not the intention of the position description to limit the scope or accountabilities of the position but to highlight the most important aspects of the position. The aspects mentioned above may be altered in accordance with the changing requirements of the role. A copy of the position description can be obtained by following this link: GENERAL SERVICE OFFICER PD

For further information about the role please telephone People and Culture Services on (08) 9941 0000 or email hr@carnarvon.wa.gov.au

To apply for the position, please submit your application by following the prompts below and clicking on "Submit Application". Please ensure you provide an up-to-date Resume and a Cover Letter that addresses the Essential and Desirable Criteria.