Scheduling Coordinator

St Basil's Aged Care Services are excited to offer this role to support its ageing clients across the Perth metropolitan area.

You will be joining a dynamic organisation in it's growth phase and rewarded with a Supportive Team Culture, Direct Access to Senior Management for Mentoring, Career Progression along with Training & Development Opportunities while you work alongside clients and their families to deliver person-centred services and activities of their choice, enabling them to live a quality life in the comfort of their own home and community.

In this role, you will:

• Develop and oversee the client service schedule ensuring timely and efficient delivery

• Work closely with the Care Management team to ensure client service requirements are understood and achievable within the resources available

• Work closely with the Support Worker team leader, providing service delivery feedback and opportunities for service improvement

• Manage and ensure the support worker team staff rosters are correct and up to date

• Regularly communicate with clients of any changes to their services

• Oversee last minute variations to rosters with minimal disruption to an efficient service delivery

• Assist with the onboarding and orientation of any new support worker staff members and inducting them into the use of the scheduling program

• Work closely with third party organisations to ensure services are understood and delivered according to client requests.

• Demonstrate compassion toward, and an ability to manage complex behaviours often related to Ageing

• Provide requested reports to senior staff within a set timeframe

Qualifications

• Certification 3/4 in Business Systems/Administration or equivalent

• 1-2 years of aged care experience is preferred

• National Police Certificate – current within 3 years

• Current driver's C class license; or F Class if employed in day centre

• Permanent residency is required for this position

Knowledge & skills

• History of building and managing complex community directed scheduling programs

• Proficient in Microsoft Office Suite

• Experience with using vendor managed scheduling software

• Written skills to the level required by this role

• Verbal communication and interpersonal skills that facilitate positive care outcomes for clients; families and supervised staff members

• Skills & knowledge relevant to support older people from CALD backgrounds

Personal

• Genuine commitment to supporting older people

• Commitment to working within St Basil's policies & procedures

• Commitment to work within the values and mission of St Basil's Aged Care

• Ability to work as part of a team and provide peer support

• Ability to self-reflect on own performance

Benefits

• Salary Packaging option to reduce taxable income - meaning you pay less tax and increase your take-home pay!

• Annual and Personal Leave entitlements

• Paid training opportunities and a supportive team

• Access to Employee Assistance Program - Independent confidential counselling service.

Please forward your CV with a supporting cover letter to showcase your skills alignment by clicking 'apply' today.