Content & Communications Producer

About Sylvanvale

Sylvanvale is a values-driven disability services organisation supporting people with disability to live the life they choose. We are committed to safety, inclusion, belonging, choice and contribution, and we work alongside the people we support, their families and our communities to create better outcomes.
Based on our 2026 Staff Engagement Survey results, Sylvanvale has been recognised as one of the winners of the Xref Engage Best Workplace Awards for 2026!

About the role

We are looking for a creative and confident Content and Communications Producer to join our Marketing, Communications and Client Experience team. This role is responsible for creating engaging content across digital, print, internal and external channels, helping to share Sylvanvale’s mission, impact and stories with clients, families, staff, stakeholders and the broader community.

You will work closely with internal teams to uncover great stories, develop accessible and audience-focused communications, support media and public relations activity, and help ensure our content is consistent, engaging and aligned with Sylvanvale’s brand and values.

What you’ll be doing:

• Create and publish engaging content for publications, eDMs, websites, intranet, social media and other communication channels.
• Develop stories, articles, posts and campaign content that connect with a range of audiences.
• Work alongside digital and design specialists to develop compelling wording and narratives for video, graphics and other creative content.
• Repurpose and optimise content across channels to maximise reach, engagement and impact.
• Build strong relationships with internal and external stakeholders to source stories and develop effective communications.
• Produce media releases, media packs and other public relations materials, and support earned media opportunities.
• Prepare submissions and reports for grants and awards.
• Monitor content performance and use insights to recommend improvements.
• Ensure communications are accessible, on brand and aligned with Sylvanvale’s voice, values and strategic goals

About you

You are a natural storyteller with strong writing skills, excellent attention to detail and the ability to tailor content for different audiences. You enjoy working collaboratively, building relationships and finding simple, engaging ways to communicate information that matters.

To be successful, you will bring:

• Proven experience creating and managing high-quality content across digital, print, email, web and social media channels.
• Strong writing, editing and proofreading skills.
• A good understanding of content strategy, audience engagement and user experience principles.
• Excellent communication and interpersonal skills, with the ability to build productive stakeholder relationships.
• Experience in public relations, including media releases, media packs and working with media to secure coverage
• The ability to manage competing priorities and deliver high-quality work to deadlines.
• A current unrestricted NSW driver licence.
• Relevant qualifications in marketing, media, communications or a related field.

Desirable

• Experience working in disability services, community services, health, not-for-profit or a similar sector.
• Experience creating accessible communications for diverse audiences.

Why join us?

This is an opportunity to use your content and communications skills in a role with real purpose. You will be part of a supportive team that values collaboration, creativity, safety, inclusion and continuous improvement. Your work will help amplify the voices, stories and achievements of people with disability and the teams who support them.

Benefits of working with us 

• Add approximately $6,400 to your take home salary with the option of NFP salary sacrifice. 
• Receive 17.5% annual leave loading  
• Purchase 1 week of extra annual leave pa. 
• Join a kind, hardworking and fun team that learns from each other every day. 
• Work from our brand new office in Sutherland with state of the art facilities. 
• Free confidential counselling services for you and your family. 
• Leave each day, knowing you have supported people with disability to live their best lives. 
• Belong to one of Australia's largest not-for-profit disability service provider

How to apply

If this sounds like the opportunity for you, we would love to hear from you. Please submit your updated resume and a relevant cover letter outlining your experience and why you would like to join Sylvanvale.

Please note; successfully shortlisted candidates will be contacted prior to the close date of the advertisement so don't hesitate to apply!