Retail Operations Executive

Retail Operations Executive

At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people's lives through the unlimited power of beauty.

As part of the LVMH family, Sephora's excellence, innovation, and entrepreneurial spirit have made us the world's leading beauty retailer growing twice faster than the market. Across Australia and New Zealand, we have circa 36 stores, a growing online platform and we plan to grow this year on year. Not only do we have stores we also have a head office based in Sydney CBD. Sephora has a diverse number of roles to offer.

Sparked by energy and excitement, our passion is contagious. So, if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.

While at Sephora, you'll enjoy...

• Opportunities for personal development here in Australia and New Zealand
• Opportunities across our global group of high-end luxury brands
• Gifted products throughout the year along with store discounts of up to 45% off
• Paid Parental Leave, Birthday Leave & Personal Leave 
• Health and well-being initiatives including: Discounted Gym memberships & 24/7 Mental Health well-being programs
• Life Insurance
• Unique online learning platform
• Fun social calendar
• Fortnightly Pay + Super

The Opportunity:

The Retail Operations Executive will be responsible for the monitoring of consistent retail operational practices and standards across all stores, and supporting the Retail operations function with day to day administration.

You’ll Shine Here If You Enjoy…

• Publishing and owning local store operating manual processes to support the ANZ store retail team
• Store team process development and implementation
  • Identifying areas of opportunity for simplification and efficiency through on site store visits and working alongside teams across Australia and New Zealand
  • Trialing of new simplified processes in pilot stores and the project management of these pilots and go to market planning for national rollouts
  • Development and management of KPIs to enable data led decisions for new process implementation
  • Reporting of these KPIs to senior management to complete business case sign off for new process implementation
  • Integration of new processes into a local store operating manual
• Onsite store audit visits and audit support to ANZ store management teams
  • Reviewing of work health and safety compliance in stores
• Audit tracking and support
• Point of sale back-end management including promotional builds and user management and discount management
• Internal stakeholder and vendor management
• The ability to lead and influence store teams through change processes by working in store

We would love to hear from you if you have:

• 2 years’ experience in a Store Management role or relevant external experience
• Advanced Excel and SAP skills
• Project Management skills
• Stakeholder Management skills

You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.