Service Foreman

Service Foreman

We are looking for an experienced and qualified Service Technician who is looking to take the next step in their career as a full-time Service Foreman at our Echuca Dealership. The successful applicant will have the opportunity to learn and develop a career in an industry which is thriving with the use of leading edge, innovative & exciting technology, through automation and autonomy.

About Us

Haeusler’s Group is a family-owned company with five locations from Mildura to Shepparton. We are well-established industry leaders in agricultural products and believe our customers deserve a partnership that helps their business succeed.

The Role

You will be responsible for performing a range of tasks including, but not limited to:

• Maintains communication with Service Supervisor in ensuring Technicians assigned jobs are appropriately assigned to Technicians according to their skills and knowledge.
• Manages and resolves parts requirements for technicians by sourcing additional, incorrect or missing parts to minimise delays.
• Mentors Service Technicians throughout the repair process to ensure servicing and repairs are carried out to an acceptable standard.
• Directs and assists in the diagnosis of machine problems with Service Technicians and Apprentices.
• Inspects and maintains special tools and workshop equipment and submits expenditure requests as required.
• Provides the Aftermarket Manager with Service Technicians training recommendations.
• Oversees Service Technician work standards and works with them to improve deficiencies, focusing on pre-delivery of new units.
• Provides technical phone support to customers.

What we'll provide you

• Above award pay rate
• Salary Packaging
• Ongoing training and support
• Training through John Deere University
• Specialist upskilling
• Latest industry technology
• Company vehicle, laptop, and mobile phone
• Uniform and Personal Protective Equipment
• Multi-site organisation with room to move or transfer
• Relocation Assistance
• Friendly welcoming team environment
• Company health and wellbeing program
• Employee Assistance Program

To be successful you will need:

• 3+ years’ experience as a Service Technician.
• Fully qualified Diesel Mechanic trade qualification.
• Ability to lead others.
• Familiar with John Deere and competitive products.
• Ability to write and speak effectively to individuals and groups.
• Excellent customer service skills.
• Ability to use standard desktop load applications such as Microsoft Office and internet functions.
• Valid driver’s license is required.
• Forklift licence preferred

Your Application

For a copy of the Position Description, please refer to our career’s page on our website: www.haeuslers.com.au.

Or to apply, click on the Apply Link.