Conference & Events Sales Coordinator

Conference & Events Sales Coordinator | Radisson Perth

Looking to broaden your horizons while advancing your career in some of Australia’s most stunning locations? Mandala Hotels and Resorts, a fast-growing Hotel and Resort organisation, is seeking a dedicated and experienced Conference & Events Sales Coordinator to join the team at the Radisson Perth.

About the Role

Mandala Hospitality values people first. As a Conference & Events Sales Coordinator, you will be the driving force behind the success of our diverse range of conferences and events. Your role will encompass the entire event lifecycle, from initial concept through to post-event analysis. Your creativity, attention to detail, and ability to manage multiple projects will be crucial in delivering exceptional experiences for our clients and attendees.   

What Your Days May Look Like  

• Own the relationships with the Conference & Event clients including creation of event proposals, contracts, and coordinate associated rooming blocks/lists, ensuring run sheets are accurate + distributed in a timely manner and processing event payments in accordance with contract terms  

• Manage and pass over the event details to the team to deliver the function: event registration, attendee communication, and on-site support, including groups management (including quoting reactive group block allocation, rooming lists & payment terms) 

• Optimize event packages to appeal to different market segments (corporate, leisure, weddings, retreats) and upsell and cross-sell additional services such as catering, AV equipment, and premium venue spaces to maximize revenue  

• Maintain effective communication with internal stakeholders, clients, sponsors, and partners to ensure alignment and successful collaboration, and process direct enquiries + indirect bookings, and develop and nurture strong client relationships through regular check-ins, site inspections, and tailored sales pitches 

• Identify and target high-value prospects, including corporate clients, wedding planners, and event organisers, and analyze market trends and competitor activity to refine sales strategies and improve conversion rates, and engage in networking opportunities, including industry forums, trade shows, and community events, to build brand awareness  

• Host internal weekly events meetings to ensure appropriate personnel understand the timing and nature of incoming events, and coordinate with internal teams and external vendors to ensure smooth event operations  

• Meet or exceed event budgets, timelines, and deliver events, including ownership of events and conference leads funnel  

• Work cohesively with local/national sales, and work with local & national marketing on conference & event targeted campaigns   

• Conduct post-event evaluations to assess the success and areas for improvement, and provide reporting and projections including event funnel, leads and end of month actuals   

• Ensure all events comply with legal, health, and safety regulations  

What You’ll Bring  

• Qualifications in event management, hospitality, marketing, or a related field/equivalent experience  

• Minimum 3-5 years experience with C&E sales 

• Function and event catering planning experience - 100+ pax

• Full service hotel preopening experience, 4 star branded hotel

• Wedding planning experience (not a specialist but some experience)

• Multi simultaneous event/function experience

• Proactive sales persona

• Strong organisational and multitasking skills  

• Excellent communication and negotiation abilities  

• Creative problem-solving skills and attention to detail, and a self-starter with a collaborative mindset  

• Willingness to seek proactive sales, and proficient in proposals and contracts  

• Proven track record of meeting & exceeding KPIs and targets  

• Experience with C&E CRM systems (iVvy and Opera preferred)  

• PMS Oracle would be highly regarded 

• Flexible and customer service focused  

• Ability to work flexible hours, including evenings and weekends, as required

Your Benefits  

• Work in a stunning destination 

• Career growth potential and support  

• Supportive management and team  

Apply Now   

Don’t miss your chance to join one of Australia’s fastest-growing hospitality groups! Apply now by clicking the 'Apply' button to send your resume and a brief cover letter outlining a little about yourself and your relevant experience. Only shortlisted candidates will be contacted, and interviews will be conducted remotely.