Parts Interpreter

About Us

The Zagame Automotive Group proudly runs some of the world's most exclusive automotive brands including Abarth, Alfa Romeo, Aston Martin, Audi, Bentley,  CUPRA , Ferrari, Fiat, Lamborghini, McLaren, Pagani and Rolls-Royce.

About the Role

Are you a car enthusiast with a knack for customer service? We are seeking an energetic and detail-oriented Automotive Parts Interpreter to join our Audi Mornington Dealership Team.

Duties and responsibilities include, but not limited to:

• Receipting and checking parts deliveries

• Maintain the parts department in an organised manner

• Accurate parts data entry into DMS system

• Interpretation of parts requests using parts manuals and computer applications

• Ensure all parts enquires are processed in a timely and professional manner

• Assist internal staff with spare parts support when required

• Provide support to customers over the phone regarding products and identification of spare parts when required

• Carry out general duties from time to time as requested by the Service Manager

What we are looking for:

• Previous experience as Parts Interpreter/Advisor (dealership or aftermarket) or a strong automotive mechanical background with knowledge of ERA/Pentana is essential.

• Any experience of working for brands - Audi/Skoda/VW will be an advantage.

• Current driver licence.

• Excellent verbal and written communication skills with customer-first attitude and competent computer literacy.

• A self-motivated team player who works effectively unsupervised while easily building rapport with stakeholders.

What we Offer:

• Competitive base salary + target achievement commissions.

• Ongoing training and career development opportunities.

• A supportive, fast-paced team environment.

• Access to Employee Assistance Program (EAP)

If you believe you have the skill-set and attitude to become part of our team, please express your interest by applying below.

All applications will be handled in strict confidence and only short-listed applicants will be contacted.