Junior Reception / Admin | Full Training Available

Join One of Australia's Leading Caravan Brands

Snowy River Caravans Toowoomba

52 Carrington Road, Toowoomba QLD
Full Time | $20 - $30 per hour based on experience

Snowy River Caravans has become one of Australia's top-selling caravan brands, earning a reputation for quality, innovation and customer satisfaction. As our Toowoomba operation continues to grow, we're looking for a motivated, organised and reliable Junior Reception & Administration Assistant to join our team.

This is a great opportunity for someone looking to build their experience in administration and customer service while becoming part of the growing caravan and RV industry.

About the Role

Working within our Service Department, you'll provide reception and administrative support to our service team.

This is a varied role where no two days are exactly the same. You'll have the opportunity to develop your administration, customer service and industry knowledge while working alongside an experienced and supportive team.

Your day-to-day work may include:

• Answering incoming phone calls and assisting customers with general enquiries
• Greeting customers and providing professional front-of-house service
• General data entry, filing and administration
• Assisting with customer updates and service communication
• Assisting with warranty claim preparation and submissions
• Gathering technician reports, photos, invoices and supporting documentation for warranty claims
• Following up warranty claims and assisting with general warranty administration
• General administrative support to the Service Manager and workshop team

What We're Looking For

We're looking for someone who is organised, approachable and eager to learn. Previous administration or reception experience is beneficial but not essential.

You will ideally have:

• Excellent communication and customer service skills
• Good computer skills and confidence learning new systems
• Strong attention to detail and organisational skills
• A positive attitude and willingness to learn
• Ability to multitask and prioritise competing tasks
• Professional phone and email communication skills
• Ability to work both independently and as part of a team
• A reliable and punctual approach to work
• Current driver's licence
• Australian work rights are essential for this position

No Caravan Experience? No Problem.

You don't need previous experience in the caravan industry to apply.

If you have a positive attitude, good communication skills and a willingness to learn, we'll provide training and support to help you develop your administration skills and gain an understanding of the caravan service and warranty industry.

This position would suit someone looking to establish a career in administration, customer service or the automotive/caravan industry.

What We Offer

• Competitive hourly rate based on experience
• Brand-new purpose-built workshop and office facilities
• Stable full-time employment
• On-the-job training and development
• Opportunity to learn the caravan service and warranty industry
• Supportive team environment
• Variety in your day-to-day work
• Opportunity to develop your administration and customer service skills
• Long-term career opportunities in a rapidly growing industry
• Opportunity to work with one of Australia's leading caravan brands

Why Snowy River Caravans?

The caravan and RV industry continues to experience strong growth across Australia, creating exciting long-term career opportunities. At Snowy River Caravans Toowoomba, you'll be joining a business that values quality, teamwork, customer service and professional development while working in a modern facility with a great team culture.

If you're looking for a varied administrative role where you can develop your skills, work with a great team and build a career in a growing industry, we'd love to hear from you.

Apply Now

Submit your resume and tell us a little about yourself, your experience and why you think you'd be a good fit for the role.

Previous administration, reception or customer service experience is welcomed, however junior applicants and those looking to start their career in administration are encouraged to apply.

Submit here through Seek or directly via ••••@snowyrivertoowoomba.com.au OR ••••@Snowyrivertoowoomba.com.au