Service Development Manager

• Provide case management to home care clients, conducting assessments, and developing individualised support plans.
  
• Actively promote and expand home care services, taking the lead in engaging potential clients.
  
• Compile statistical data for efficient management of Home Care Services, update client details, and maintain the database.
  
• Ensure services comply with funding requirements, program guidelines, Aged Care Quality Standards, and all relevant legislation.
  
• Manage funding applications and projects related to care services, coordinating activities, resources, and ensuring timely completion.
  
• Actively participate in ongoing quality improvement activities.
  
• Fulfil any other duties as required by the Executive Team of the HAS Unit.
  

Requirements

• Tertiary qualification in nursing, health, welfare, or related areas.
  
• Minimum 2 years' demonstrated experience in Government-funded home-aged care programs.
  
• Knowledge and experience applying a person-centred approach and consumer-directed care model.
  
• Strong ability in developing and implementing quality improvement measures.
  
• Excellent spoken and written English, communication, interpersonal, time management, and computer skills.
  
• Experience working with primary and allied health in providing services to clients.
  
• Current First Aid Certificate.
  
• Valid police check certificate or ability to obtain prior to employment.
  
• Valid Australian Driver’s Licence with access to own vehicle.
  
• Completion of at least two doses of COVID-19 Vaccination.
  

• Experience in case management, marketing, and business management.
  
• Demonstrated experience working within financial budgets.
  
• Strong supervisory and organizational skills.
  
• Ability to prepare funding submissions and reports independently.
  
• Supervision and mentoring skills with experience in staff management.
  

Benefits