Sales Operations Analyst

This is an exciting opportunity to join Hyundai Capital Australia (HCAU) during a period of significant growth! HCAU is the Australian finance provider for Hyundai, Kia and Genesis, delivering innovative finance solutions that support the Hyundai Motor Group (HMG) brands. HMG is Korea's 2nd largest conglomerate focusing on automobiles, auto parts, finance and more.

We are hiring a Sales Operations Analyst to drive business improvement initiatives across the sales team by supporting organisational change, coordinating training and development, managing key administrative functions, and providing sales performance analysis. In this role, you will act as the central point of coordination between Sales, Operations, Credit, Marketing, Audit, IT, and external dealer partners to ensure strategic initiatives are successfully implemented, dealer capability continues to improve, and business performance is optimised.

What you'll do:

• Manage development and maintenance of training materials, user guides, webinars and e-learning content considering system changes and compliance.
• Manage reporting of training attendance across Hyundai Finance, Kia Finance and Genesis Finance products and measure impact.
• Schedule webinars and regional training events as required.
• Complete reports of training attendance records and monitor completion.
• Measure performance outputs through sales analysis and highlight opportunities for improvement.
• Support product launches through development of education material for dissemination by field force.

Your skills & experience:

• Experience in automotive finance, banking or financial services.
• Strong project coordination or change management experience.
• Experience coordinating training or learning programs.
• Advanced Microsoft Excel and PowerPoint skills.
• Strong analytical and reporting capability with excellent written and verbal communication skills.
• Ability to manage multiple priorities simultaneously with exceptional attention to detail.
• Certificate IV in Training & Assessment would be advantageous.
• Experience with Salesforce and Power BI or similar tools is desirable.

What we offer you:

• A flexible hybrid working environment.
• WELL Core Platinum certified office.
• Competitive base salary & bonus structure.
• Health & Wellbeing allowance.
• Access to our Employee Assistance Program.
• 14 weeks of paid parental leave for primary carers.
• A fun and collaborative team with great work life balance.
• Employee Car Benefit Scheme.

HCAU is an equal opportunity employer. We celebrate diversity and are committed to building a team that represents a variety of backgrounds, perspectives and skills. We support an inclusive environment for all employees and employment is decided on the basis of qualifications, merit and business need. If reasonable accommodation is required to fully participate in our interview process please contact: recruitment@au.hcs.com