Growth Partnerships Lead

Growth Partnerships Lead

Community Nursing Growth | Veteran and Health Partnerships | Meaningful Client Outcomes

Do you get a genuine buzz from meeting people, opening doors and seeing a great conversation turn into better care for someone at home? If so, keep reading.

About Harwell Home Care

Harwell Home Care is a national provider of community and home-based care services. We support veterans, older Australians and other members of the community to live safely, independently and with dignity in their own homes.DVA Community Nursing is a significant part of the care we provide, alongside services delivered through the Support at Home Program and other community-based care pathways.

We take the care we provide very seriously – but that doesn’t mean we take ourselves too seriously. We are compassionate, ambitious and always looking for better ways to support our clients. We also believe that warmth, connection and a good sense of humour belong in the workplace.

As Harwell continues to grow across Australia, we are looking for someone who can help more people discover and access the care we provide.

The Opportunity

We are looking for a driven, energetic and relationship – led Growth Partnerships Lead to grow Harwell’s DVA Community Nursing services.

You will spend your time building trusted relationships across hospitals, general practices, specialist and allied health services, veteran networks, community organisations and other healthcare channels.

You will also identify opportunities across aged care, Support at Home and Harwell’s broader community care services, connecting people with the service that best meets their needs.

We don’t believe in hard-selling care. We do believe in being visible, creating opportunities, following up, staying connected and making it easy for people to choose Harwell.

This is not a passive relationship – management role. You will own a growth pipeline and be accountable for referral activity, conversion, client growth and Harwell’s presence in new and existing markets.

Reporting to the Chief Innovation & Growth Officer, you will join our Innovation & Growth team and play an important part in expanding Harwell’s community nursing footprint.

What You’ll Get Stuck Into

• Growing awareness of and referrals to Harwell’s DVA Community Nursing services.
• Building genuine, trusted relationships with hospitals, GPs, specialists, allied health providers, veteran networks, community organisations, case managers, discharge planners and other referral partners.
• Getting out into the market – meeting people, attending events, developing networks and making sure the right people know who Harwell is and what we can offer.
• Learning what matters to veterans, prospective clients and referral partners, and clearly explaining how Harwell can support them.
• Staying connected with referral partners and identifying regions with strong growth potential and developing practical plans to establish Harwell within local healthcare and veteran communities.
• Owning and actively managing a client growth pipeline, including referral activity, conversion rates, growth targets, CRM records and performance reporting.
• Following opportunities through from the first conversation to the client successfully commencing services. A warm introduction is great; a great client outcome is even better.
• Identifying opportunities across Harwell’s broader services, including aged care and Support at Home, where these services meet the client’s needs.
• Working closely with our Care Concierge, clinical and operational teams, Marketing & Brand and other internal stakeholders to make sure opportunities don’t disappear into a black hole.
• Balancing growth with service capacity, clinical quality and client needs so that Harwell grows thoughtfully and sustainably.

You Might Be Our Person If…

You are the kind of person who can walk into a room not knowing anyone and leave having made three useful connections.

You are naturally warm and credible, but you are also commercially minded, proactive and ambitious.

You don’t wait for opportunities to arrive – you create them.

You enjoy a full diary, a good conversation and the satisfaction of seeing your pipeline grow. You are comfortable with targets, organised with follow-up and motivated by turning trusted relationships into measurable outcomes.

Most importantly, you understand that behind every referral is a person who needs responsive, compassionate and reliable care.

You may come from business development, sales, healthcare partnerships, community nursing, medical or health services, DVA, hospital engagement, aged care, home care or another referral-led environment.

What You’ll Bring

• Experience in business development, sales, partnerships, referral engagement, relationship management or market expansion.
• A demonstrated ability to build trusted healthcare or community relationships that convert into measurable client or business growth.
• The commercial drive and initiative to create opportunities, develop new markets and consistently follow through.
• Confidence managing a pipeline, tracking activity, working towards targets and reporting on performance.
• Excellent communication, stakeholder engagement and influencing skills.
• The ability to balance commercial outcomes with client needs, clinical quality and organisational values.
• Strong organisational skills and the ability to manage multiple regions, relationships and opportunities simultaneously.
• Confidence using CRM systems to manage pipeline activity, performance and follow-up.
• A willingness to travel regularly to meet referral partners, attend events and build networks.

Experience in DVA Community Nursing, veteran healthcare, community nursing or healthcare referral environments would be highly advantageous.

Experience working with hospitals, GPs, specialists, allied health providers, discharge planners, case managers or veteran organisations would also be highly regarded.

Experience or established networks in aged care, home care or Support at Home would be an additional advantage.

Why Join Harwell?

Our work matters – and so do the people doing it.

At Harwell, our vision is to support clients with love by providing compassionate, high-quality nursing care that helps people remain connected to their home and community.

Our values are not simply words on a wall. We are heartfelt in our actions, autonomous, responsive and flexible, welcoming and exceptional in every way. We also believe laughter really is the best medicine.

This is an opportunity to own a genuine growth portfolio, build something meaningful and join a team that is ambitious without losing its heart.

You will help strengthen Harwell’s connection with veteran and healthcare communities, develop new partnerships and enable more people to receive quality care in their own homes.

Apply Now

If you know how to open doors, build trusted referral networks and turn opportunities into sustainable growth – while representing a values – led organisation with warmth and heart – we would love to hear from you.

Please submit your resume and a short cover letter telling us about:

• The relationships or referral networks you have built.
• The growth outcomes you have achieved.
• Why this role and Harwell appeal to you.