Senior Workforce Analyst

dnata is one of the world's largest air services providers offering ground handling, cargo, travel and flight catering services across five continents. With over 60 years of experience, we offer a full range of services to our Airline customers - Passenger and Customer Services, Ramp activities and Cargo handling in all major airports around Australia.

Our Ground Services team has an exciting opportunity for a highly resourceful and passionate Senior Workforce Analyst whom will report directly to the National Workforce Planning Manager. This role is a full-time position and will have a national scope. This is role plays pivotal role in delivering national strategic workforce planning and analysis for all operational workgroups within dnata Australia’s Ground Handling.

Primary Duties And Responsibilities

Maintaining the national workforce supply and demand model to forecast resource availability for operationsGoverning leave and training to assure daily supply of resourcesOptimising resource allocation across Ground Handling to deliver safe and reliable operations while minimising operating labour costDeveloping seasonal baseline plans based on flight schedules and feedback from operational stakeholdersProviding expert, data-driven, advice and modelling to stakeholders to support financial, commercial, and operational decision makingAnalysing and reporting regularly on key workforce metrics to track availability and efficiency of resources across all ports and workgroupsCoaching and mentoring other team members to improve critical thinking and data literacy capabilities within the wider planning function

Essential Criteria

Bachelor’s degree in data, finance, economics, aviation or related discipline OR equivalent experienceDemonstrated success translating large and varied datasets into actionable insights for senior audiencesExperience leading continuous improvement / operational excellence initiatives to improve performanceExcellent interpersonal communication skills with the ability to articulate complex operational and planning concepts for a variety of audiencesAbility to deliver under pressure and managing competing priorities and stakeholdersHighly proficient in the Microsoft Office suite of toolsAbility to meet aviation security and safety requirements

DESIRABLE CRITERIA

Experience leading workforce planning / modelling in an aviation, transport or operational settingProven ability to improve planning or operational outcomes in industrially sensitive environmentsExperience using operational planning, scheduling and rostering softwareExperience with Power BI or other Business Intelligence platforms

So... does this sound like you? If so, Apply Now!

All applicants will be required to complete a police check prior to commencing.