CPSP Brokerage Coordinator

Mount Isa | Full-Time | Competitive salary of $86, 147 + super 

Help people live healthier, more independent lives.

North and West Remote Health is seeking a compassionate and proactive CPSP Brokerage Coordinator to join our Wellbeing team in Mount Isa. In this rewarding role, you'll support people experiencing psychosocial challenges by connecting them with the services and supports they need to achieve their recovery goals.

Why Join NWRH?

At North and West Remote Health, our people are committed to improving the health and wellbeing of rural, regional and remote communities across Queensland. When you join our team, you'll enjoy:

• Salary packaging of up to $15,900 per year to boost your take-home pay
• 12% employer superannuation contribution
• 5 weeks annual leave plus 17.5% leave loading
• 10 days paid Professional Development Leave and ongoing learning opportunities
• Paid parental and partner leave
• Flexible working arrangements to support work–life balance
• Employee Assistance Program (EAP) for you and your family
• External supervision and a supportive, innovative leadership team
• Relocation assistance and initial housing available
• $180 per fortnight rental subsidy (Mount Isa & Longreach only)
• Annual Flight Home after 12 months of service (Mount Isa & Longreach only)
• Your birthday off each year
• Recognition of Service with a $500 reward after two years
• Meaningful work that makes a genuine difference to individuals and communities

About the Role

Make a real difference in people's recovery journeys. As the CPSP Brokerage Coordinator, you'll connect participants with tailored psychosocial supports, coordinate services and budgets, build strong community partnerships, and empower people to achieve greater independence, choice and control through a strengths-based, recovery-focused approach.

What You'll Be Doing

In this rewarding role, you will:

• Conduct strengths-based assessments and coordinate psychosocial supports aligned with individual recovery goals.
• Provide participant support during crises, monitor progress, and maintain accurate records and reporting.
• Build and maintain strong relationships with service providers, healthcare professionals, and community stakeholders.
• Manage brokerage budgets, ensure compliance with funding guidelines, and contribute to continuous quality improvement.
• Deliver education and training, and travel fortnightly to very remote communities to provide participant support and services.

About You

We're looking for someone who is passionate about supporting others and enjoys working collaboratively across a diverse range of services and communities.

You'll ideally have:

• Experience in case management, support coordination, or participant-focused service delivery.
• Strong understanding of strengths-based, recovery-oriented practice and delivering quality outcomes.
• Excellent communication, relationship-building, and cultural capability when working with Aboriginal and Torres Strait Islander communities.
• Certificate IV in Mental Health, Community Services, or a related field.
• Intermediate Microsoft Office skills and a current unrestricted Class C Driver Licence.
• Flexibility to travel regularly throughout North West and Lower Gulf Queensland, including by road and small aircraft.

Experience working within the mental health or not-for-profit sector will be highly regarded.

Location & Travel

This full-time position is based in Mount Isa, with regular travel to remote communities across the North West and Lower Gulf regions. This is an excellent opportunity for someone who enjoys working with diverse communities while experiencing some of Queensland's most unique and rewarding locations.

Ready to Make a Difference?

If you're looking for a meaningful career where your work has a direct impact on the lives of others, we'd love to hear from you.

Join North and West Remote Health and help empower individuals to build independence, strengthen resilience and achieve their personal recovery goals.

Apply today and become part of a team that's making a real difference across rural and remote Queensland.

NWRH is committed to child safety. All roles require pre-employment screening, including referee checks, a current Blue Card, Australian Federal Police check, and NDIS Worker Screening Check prior to commencement.