ISM Asset Finance

Description

Valiant is an innovative, award-winning platform connecting Australian business owners with the finance they need to kick goals. How? With pioneering tech, a diverse lending panel and a talented team, we've revolutionised the business lending game.

What makes us different?

Valiant brings a simplified touch to finance by making it accessible to Aussie SMEs and streamlining the application process. We work with over 80 lenders to provide our clients with a 6 star experience—from their initial enquiry through to settling funds.

We're Australia's most trusted finance brokerage according to TrustPilot and have helped over 19,000 businesses to date. Partnered with Australia's largest broker networks, banks and referrers, we are in a unique position to help growing businesses cut through the red tape and get to yes (even if they've previously struggled to get approved for finance).

Key Accountabilities

• Fostering a high-performing team culture by leading from the front

• Providing ongoing coaching and mentoring to the team, inspiring them to achieve successful outcomes for every client.

• Daily conversations with our lender partners to enhance lender relations.

• Ensuring clear compliance and call quality frameworks are in place and adhered to at the highest level, whilst constantly looking for new ways to improve the overall customer experience.

• Developing workforce planning strategies and initiatives, including learning and development initiatives.

• Providing daily customer insights and reporting to the Head of Sales on team performance to ensure company objectives are met or exceeded.

• Acting as an ambassador of Valiant's three core values:

1. Be Customer Champions

2. Get !#@% Done

3. Thrive in the Pride

Requirements

• Experience in sales either as a team leader or 2IC

• Passion for staff development and engagement

• Experience with Cloud SAAS systems, such as CRMs, dialler systems or call recordings are essential

• Excellent organisation and planning skills with high attention to detail.

• Great problem solver with the ability to think quickly

• Able report on and analyse sales performance metrics

• Excellent verbal and written communication skills

• Ready to take initiative as well as work as part of a team

Benefits

• Work with a talented and high performing team - innovation thrives on diversity and so do we

• Fun, open plan office space located in the heart of Surry Hills, steps away from cafes and restaurants

• End of week catch ups and monthly events

• Career Development - we are a scale up and constantly working towards growth so opportunities for progression are uncapped