Experienced Medical Receptionist

Experienced Medical Receptionist | Dermatology, Skin Cancer & Cosmetic Medicine

About The Skin Lab

Founded by specialist doctors, The Skin Lab Brisbane is a leading dermatology, skin cancer, laser and cosmetic medicine clinic located in Spring Hill.

Our multidisciplinary team includes dermatologists, skin cancer doctors, cosmetic physicians, nurses, dermal therapists and administration professionals who share a commitment to delivering exceptional patient experiences and positive clinical outcomes.

As our practice continues to grow, we remain focused on creating an environment where our team feels valued, supported and empowered to succeed.

About the Role

Join a leading dermatology, skin cancer and cosmetic medicine clinic working alongside a multidisciplinary team of specialists, doctors, nurses and dermal therapists.

We are seeking an experienced Medical Receptionist with recent experience who thrives in a fast-paced environment, takes ownership of their work and is passionate about delivering exceptional patient care.

As a key member of our administration team, you will help ensure a seamless experience for patients while supporting the day-to-day operations of a busy specialist medical practice.

Key Responsibilities

• Managing specialist medical appointments and patient enquiries

• Coordinating referrals, recalls and follow-up appointments

• Medicare billing and patient accounts

• Processing correspondence and medical administration

• Supporting provider and clinic workflows

• Delivering a professional, welcoming and efficient patient experience

• Maintaining high standards of organisation, communication and patient care

About You

To be successful in this role, you will have:

• Minimum 2 years recent full-time experience in a specialist medical practice

• Confident and experienced using Genie

• Strong understanding of specialist referrals, Medicare billing and patient workflows

• Excellent organisational skills and attention to detail

• Ability to prioritise competing demands and remain calm in a busy environment

• Professional written and verbal communication skills

• A positive, team-focused attitude and genuine passion for patient care

• Availability to work Monday to Friday with a permanent 7:45am start

Why Join Us?

• Join a respected and growing specialist healthcare business

• Work alongside experienced dermatologists, doctors, nurses and dermal therapists

• Supportive leadership team that values your contribution

• Ongoing learning and professional development opportunities

• Career growth opportunities as the business continues to expand

• Staff treatment and product benefits

• Modern specialist clinic environment in Spring Hill

Apply Now

If you are an experienced specialist medical receptionist looking to build a long-term career within a professional, supportive and growing healthcare team, we would love to hear from you.

Please apply with your CV and a brief cover letter outlining your relevant experience.

Please note: Applications will only be considered from candidates with recent administration experience within a specialist medical practice.