Sales Representative, Ethnic Retail Grocery

Summary:

Oriental Merchant is a leading wholesaler and distributor of authentic Asian food goods in the FMCG industry. We supply major supermarkets and independent grocery stores across AU, NZ, EU, UK and CA with brands and products familiar throughout the Asia Pacific region. We are proud of what we have achieved in the Asian food category and are looking for a new addition to join us as a Sales Representative at our Hazelmere, Western Australia office!

Primary Responsibilities

Sales Responsibilities

• Achieve the monthly/yearly sales KPIs of assigned stores.
• Working with various teams (i.e. Sales Support Team, Operation Team, Finance Team) to coordinate all the sales operation with assigned stores if needed. (Include but not limited to Deliveries, Collection, Customer Enquiries/Complaints)
• Feedback and report the market trends, demands and market intelligence to Line Sales Supervisors to assist formulating the sales strategies. (e.g. PI, competition, market news, competition etc.)
• Visit and carry out sell-in plan accordingly among assigned stores per set call cycle.
• Place orders with assigned stores to optimize the stock level in store and on shelf in a timely manner. (Identify out-of-stock and follow up accordingly)
• Carry out basic merchandising duties to ensure company products on shelf in neat and tidy manner including check date code and rotate stock as required.
• Solicit additional stock orders where opportunities exist.
• Check quality and appearance of stock to ensure saleability and report discrepancies that may be considered a product risks.
• Check store range compliance against applicable layout profiles.
• Report to Line Sales Supervisor on closing stores/potentially closing stores/new store opening.
• Build layout and relays stores as required.
• Maintain effective business relationship with personnel of assigned stores.
• Report market intelligence. E.g. PI, competition, market news, competition etc.
• Follow and implement monthly promotional program for assigned stores.
• Travel inter-state as relief/replacement staff for sale representative/executive duties when necessary.

Other Duties

• Support other sales and trade related duties upon request by management as and when necessary.

To be successful you will need

• Excellent verbal and written communication skill in both Chinese and English
• Verbal and written communications skills in Vietnamese is advantageous
• A current Australian driver’s license
• Bachelor’s degree in sales, business, marketing, or a related field is advantageous
• A great eye for detail and customer service skills
• Proven track record of success in sales
• Excellent communication and negotiation skills
• Strong work ethic and self-motivation
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and CRM software

How To Apply:

If you meet the requirements and are interested in advancing your career with us, we encourage you to apply! We look forward to hearing from you and reviewing your application. Please note: Only short-listed candidates will be contacted.