Head of Product

About us

aXcelerate is a leading Australian SaaS company transforming the way organisations develop skills, manage learning, and build workforce capability. Our integrated platform combines a powerful Student Management System (SMS), Learning Management System (LMS), and Skills, our workforce competency management solution, to help training providers, enterprises, and government organisations simplify compliance, streamline operations, and develop confident, capable workforces.

Trusted by over 1,300 organisations and powering more than 2.8 million learners, we’re redefining how learning and workforce capability are managed across Australia as we expand our impact internationally.

Recognised as a Great Place to Work for three consecutive years, we’re proud to foster a culture where our people are empowered to innovate, collaborate and grow. We believe our success comes from creating an environment where ideas are valued, curiosity is encouraged, and every individual has the opportunity to make a meaningful impact.

As we continue our exciting growth journey, there’s never been a better time to join a team that’s shaping the future of education technology. Whether your passion lies in technology, customer success, sales, marketing, product, or corporate services, you’ll find opportunities to grow your career, work alongside talented people, and help create solutions that make a real difference.

The Opportunity

As Head of Product, you’ll be the strategic visionary driving the future of aXcelerate’s SaaS products. You’ll own our product strategy and vision end-to-end — identifying new market opportunities across the VET, RTO, and Enterprise sectors to drive product-led growth, and ensuring our product ambition and technical feasibility are tightly integrated with Engineering.

You’ll bring contemporary, outcome-driven product management practices into the business, championing continuous product discovery, deep customer empathy, and data-informed decision-making.

You’ll also lead, mentor, and empower a team of Product Managers, shifting the culture from feature delivery to solving real customer problems and achieving measurable business outcomes.

Responsibilities

• Lead and oversee the Product Department, aligning it with company objectives and the broader Engineering and Technology roadmap
• Report directly to the CTO, contributing to executive-level discussions and representing Product in cross-functional leadership forums
• Develop and execute the Product Department’s strategic plan, tightly integrated with Engineering’s technical strategy
• Set, track, and be accountable for departmental OKRs, with regular reporting to the CTO and contributions to board-level updates
• Own the Product Department budget, including forecasting and financial accountability
• Lead and develop a high-performing team, including direct reports and any Managers or Team Leaders
• Champion continuous product discovery across all product squads, ensuring teams constantly engage with customers to test assumptions and validate solutions
• Transition the organisation toward outcome-based roadmapping (e.g. Now/Next/Later), focusing on the problems we’re solving rather than output-driven timelines
• Empower product squads with clear strategic context, business objectives, and success metrics — enabling autonomous solution discovery
• Establish a robust product analytics framework to measure adoption, drive iteration, and inform product strategy
• Be a genuine expert in customer needs, anticipating future opportunities and driving product value across use cases
• Stay ahead of industry, competitor, and Edtech/SaaS trends, translating them into sustainable competitive strategy
• Oversee the entire product lifecycle, from conception through development to launch and post-launch analysis

About You

• Proven experience in a EdTech and/or SaaS environments
• A proven track record implementing contemporary product management frameworks (e.g. Continuous Discovery, Product-Led Growth)
• A proven ability to shift teams from output-driven delivery to real outcomes — with a track record of moving metrics like user adoption and churn, not just shipping features
• Experience building validated, growth-driving strategy grounded in product analytics and deep customer understanding — the kind that puts you ahead of the market, not chasing it
• Deep expertise in modern product strategy — Product Vision, Strategy, and outcome-based OKRs
• Extensive commercial experience in senior product leadership roles within a SaaS business (e.g. Head of Product, Group Product Manager)
• A track record leading multiple product teams and driving outcomes at a company-wide level
• Empowering Product Managers to move to genuine problem-solving — ideally with exposure to agentic development practices
• The ability to operate as a strategic equal with Engineering leadership — owning the ‘what and why’, while Engineering owns the ‘how’
• Credibility as a pragmatic partner to engineering leadership — able to balance product innovation against the technical debt of a growing platform
• Strong leadership, analytical, and problem-solving skills
• Excellent communication skills, with the ability to operate effectively at executive level
• Experience with cloud-based software applications

What we offer

• A central location, close to public transport, cafes and shops, with free on-site parking available.
• A vibrant, supportive and team-oriented culture, with regular team activities and social events.
• Opportunities for flexible and hybrid working.
• A focus on professional development and learning, with access to our LMS, external and internal training opportunities and your own personal annual PD budget
• Access for you and your family to an Employee Assistance Program and resources.
• Cashback offers and discounts on popular brands through our Employment Hero app.
• Opportunities for career development with well defined career pathways across the business.
• Proud members of Women in Technology with access to networking events, professional development opportunities and resources.

How to apply

Please submit an up-to-date resume outlining your suitability for the role. 

We’re looking for individuals who resonate with our values – H.E.A.R.T.: Honesty, Empathy, Acceptance, Respect, and Trust, whilst also bringing a unique perspective to their work.

We are committed to promoting diversity in the workplace and encourage people from all backgrounds to apply.

If you require any reasonable adjustments during the application process, please let us know by emailing careers@axcelerate.com.

aXcelerate acknowledges the Traditional Owners of the land where we work, live and learn and we pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land. We are committed to fostering learning and development in the communities that we serve.